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Ring Protect is an optional plan that covers monitoring and video recording services for Ring devices, 24/7. Click here for all the information you need on Ring Protect.
Get help with your Ring Alarm kit and accessories. You’ll also find information on monitoring, permits, customizable settings, arming with Alexa and more.
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Learn how to get the most out of Ring products and services for your business.
Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone.
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Amazon Sidewalk Information
This article will answer commonly asked questions about Amazon Sidewalk. If you'd like to learn how to opt in or out of Amazon Sidewalk, use this link. Scroll down on this page to see a list of Ring devices that are compatible with Amazon Sidewalk. What is Amazon Sidewalk?Amazon Sidewalk is a sh...
Ring Control Center Information
The Ring Control Center in the Ring app enables you to view and manage: Account Control Community Control Privacy Information To access the Ring Control Center in the Ring app: Tap the three lines on the top left Tap Control Center From Control Center you can scroll to see various options ...
Ring's Response to COVID-19
At Ring, we believe strong communities create safer neighborhoods. At this time, we are taking additional steps to protect our team and their families by doing our part to reduce the spread of COVID-19. These steps include enabling support team members to work remotely where possible and reducing...
Keeping Your Ring Account Secure
Customer trust is important to us and we take the security of our devices and services extremely seriously. We highly encourage all Ring users to follow these security best practices to ensure your Ring account stays secure: Enable Two-Step Verification When you turn on this enhanced security fea...
Canceling, Returns, Missing Items, Delivered not Received, and Ring Shipping Policies
Can I cancel my order? Yes, you can follow the process outlined below to cancel an order on your own within 45 minutes of placing the order. After 45 minutes, cancellations are no longer possible as your order will already have been sent to our fulfillment center. You will have to wait until the...
What to do After the Theft of Your Ring Device
Ring has a theft procedure and policy in place that will help you get a free replacement Ring device as quickly as possible after your Ring device has been stolen. The remainder of this article contains the steps you should follow. Immediately report the theft to the police. Before you do anyth...