Products & Services
Ring has what you need to make your world more secure. Click for help with any of our Ring products or services.
Protect Plan Support
Ring Protect is an optional plan that covers monitoring and video recording services for Ring devices, 24/7. Click here for all the information you need on Ring Protect.
Get help with your Ring Alarm kit and accessories. You’ll also find information on monitoring, permits, customizable settings, arming with Alexa and more.
With the Ring App on your smartphone, tablet, or computer, you're in complete control of your home’s security. Click here to get all the Ring app help you need.
Connected by Ring
Are you a Lennar Installer or Homeowner?
Whether it's your business, the neighborhood around your home, or your data security on the Ring.com store, Ring's got you covered.
Click here for help with our special services.
Ring for Business
Learn how to get the most out of Ring products and services for your business.
Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone.
If you have questions about Ring.com store purchase policies, returns, and more, click here.
Get More Support
Whether it's speaking to our agents, our community of Neighbors, or watching video tutorials, we've got you covered.
Have questions or a feature request? Visit Ring's first neighbor-to-neighbor community forum.
From installation to tips and tricks on how to protect every corner of your home.
Get in Touch
Chat or call. Our CS Agents are working around the clock to answer all your questions.
Amazon Sidewalk Information
How to opt in or out of Amazon Sidewalk Sidewalk compatible Ring and Amazon devices What is Amazon Sidewalk?Amazon Sidewalk is a shared network (US only), that helps wifi devices work better. Operated by Amazon at no charge to customers, Sidewalk can help simplify new device setup, extend the l...
Keeping Your Ring Account Secure
Customer trust is important to us and we take the security of our devices and services extremely seriously. We highly encourage all Ring users to follow these security best practices to ensure your Ring account stays secure: Enable Two-Step Verification When you turn on this enhanced security fea...
Canceling, Returns, Missing Items, Delivered not Received, and Ring Shipping Policies
Can I cancel my order? Yes, you can follow the process outlined below to cancel an order on your own within 45 minutes of placing the order. After 45 minutes, cancellations are no longer possible as your order will already have been sent to our fulfillment center. You will have to wait until the...
What to do After the Theft of Your Ring Device
Ring has a theft procedure and policy in place that will help you get a free replacement Ring device as quickly as possible after your Ring device has been stolen. The remainder of this article contains the steps you should follow. Immediately report the theft to the police. Before you do anyth...