Worried about delivery dates, gift giving, or any other Holiday issue? Click here for all your Holiday 2020 answers.
Ring has what you need to make your world more secure. Click here for help with any of our Ring products.
Protect Plan Support
Ring Protect is an optional plan that covers monitoring and video recording services for Ring devices, 24/7. Click here for all the information you need on Ring Protect.
Get help with your Ring Alarm kit and accessories. You’ll also find information on monitoring, permits, customizable settings, arming with Alexa and more.
With the Ring App on your smartphone, tablet, or computer, you're in complete control of your home’s security. Click here to get all the Ring app help you need.
Whether it's your business, the neighborhood around your home, or your data security on the Ring.com store, Ring's got you covered.
Click here for help with our special services.
Ring for Business
Learn how to get the most out of Ring products and services for your business.
Neighbors is a free app from Ring that provides you with real-time crime and safety events delivered directly to your phone.
If you have questions about Ring.com store purchase policies, returns, and more, click here.
Get More Support
Whether it's speaking to our agents, our community of Neighbors, or watching video tutorials, we've got you covered.
Have questions or a feature request? Visit Ring's first neighbor-to-neighbor community forum.
From installation to tips and tricks on how to protect every corner of your home.
Get in Touch
Chat or call. Our CS Agents are working around the clock to answer all your questions.
Holiday purchase and shipment information
I am a Protect Plus subscriber, how do I redeem my discount? Log in at ring.com before shopping to have the discount apply to your account. Note: The Ring discount does not apply to all items on Ring.com nor the Ring Protect Plan. I have other questions about the Ring Protect Plan. You'll find yo...
Ring Control Center Information
The Control Center in the Ring mobile app enables Ring users to see and manage their authorized mobile, desktop and tablet devices, third-party services linked to their Ring accounts, and enables neighbors to opt out of receiving video requests in areas where local police have joined the Neighbor...
Ring's Response to COVID-19
At Ring, we believe strong communities create safer neighborhoods. At this time, we are taking additional steps to protect our team and their families by doing our part to reduce the spread of COVID-19. These steps include enabling support team members to work remotely where possible and reducing...
Keeping Your Ring Account Secure
Customer trust is important to us and we take the security of our devices and services extremely seriously. We highly encourage all Ring users to follow these security best practices to ensure your Ring account stays secure: Enable Two-Step Verification When you turn on this enhanced security fea...
What are my shipping options? Do you offer overnight or expedited shipping? Orders under $48.99 will not qualify for free shipping. If your order is under $48.99, Standard shipping costs $3.99 and Expedited shipping costs $12.00. Orders over $49.00 will qualify for free shipping. Order subtotal ...
What to do After the Theft of Your Ring Device
Ring has a theft procedure and policy in place that will help you get a free replacement Ring device as quickly as possible after your Ring device has been stolen. The remainder of this article contains the steps you should follow. Immediately report the theft to the police. Before you do anyth...