What to Know
  • Welcome to Your Ring Video Doorbell 2

    Congratulations on Your New Ring Video Doorbell 2! You've taken a big step forward in securing your home! We've updated the Ring Video Doorbell 2 with some exciting new features. The following article covers some basic information that will get you up and running quickly. If you haven't yet set u...

  • How to Physically Install Your Ring Video Doorbell 2 without an Existing Doorbell

    Physically installing up your Ring Video Doorbell 2 without an existing doorbell is a simple process. Scroll down for a step-by-step guide.   Note: Set up your Ring Doorbell 2 in your Ring app before mounting it to your door.  Charge the Battery Fully charge the battery by plugging it int...

  • Setting Up Your Ring Video Doorbell 2 in the Ring App

    Setting up your Ring Video Doorbell 2 in the Ring app is simple. Simply scroll down for a step-by-step guide. Step One - Charge the provided battery   Fully charge the provided battery by plugging it into a USB port using the provided orange cable. The battery is fully charged when onl...

  • Ring Video Doorbell 2 Chime Kit Compatibility List

    Question: I have my own doorbell chime. How do I know if it's compatible with a Ring Video Doorbell 2? Answer: The Ring Video Doorbell 2 is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/interc...

  • Ring Video Doorbell 2 Information

    What is Ring Video Doorbell 2? Your new Ring Video Doorbell 2 is the start of a Ring of Security around your entire property. Now, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere. See who’s at your door, prevent crime and protect your...

  • The Ring Video Doorbell 2 Exchange Policy

    Question: Is the Ring Video Doorbell 2 an upgrade from the Ring Video Doorbell? Answer: No. The Ring Video Doorbell 2 is not an upgrade or a replacement for the Ring Video Doorbell. It's an entirely new product with updated features including higher resolution video. Each product has its advantag...

  • Charging the battery on your battery-powered Ring device

    The rechargeable battery in your RIng Video Doorbell can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured.  How do you recharge your Ring Video Doorbell? Your Ring Video...

  • Proper Positioning for your Ring Video Doorbell 2

    How do I place my Ring Video Doorbell 2 to pick up the motions of people while minimizing picking up cars and other sources of "false positive" motion alerts? The proper positioning of your Ring Video Doorbell 2 depends on a number of factors including the layout of your yard, the distance from t...

  • Ring Video Doorbell 2: Hardwired vs. Battery Powered Operation

    Question: If I hardwire my Ring Doorbell 2 to my existing doorbell, do I still have to charge the battery? Answer: No. If your Ring Video Doorbell 2 is hardwired to an existing doorbell, that will keep it charged. If your Ring Video Doorbell 2 is not hardwired, the battery will need to be periodi...

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