What to Know
  • Welcome to Your Ring Video Doorbell 2

    Congratulations on Your New Ring Video Doorbell 2! You've taken a big step forward in securing your home! We've updated the Ring Video Doorbell 2 with some exciting new features. The following article covers some basic information that will get you up and running quickly. If you haven't yet set u...

  • How to Physically Install Your Ring Video Doorbell 2 without an Existing Doorbell

    Physically installing up your Ring Video Doorbell 2 without an existing doorbell is a simple process. Scroll down for a step-by-step guide.   Note: Set up your Ring Doorbell 2 in your Ring app before mounting it to your door.  Charge the Battery Fully charge the battery by plugging it int...

  • Setting Up Your Ring Video Doorbell 2 in the Ring App

    Setting up your Ring Video Doorbell 2 in the Ring app is simple. Simply scroll down for a step-by-step guide. Step One - Charge the provided battery   Fully charge the provided battery by plugging it into a USB port using the provided orange cable. The battery is fully charged when onl...

  • Ring Video Doorbell 2 Chime Kit Compatibility List

    Question: I have my own doorbell chime. How do I know if it's compatible with a Ring Video Doorbell 2? Answer: The Ring Video Doorbell 2 is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/interc...

  • Ring Video Doorbell 2 Information

    What is Ring Video Doorbell 2? Your new Ring Video Doorbell 2 is the start of a Ring of Security around your entire property. Now, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere. See who’s at your door, prevent crime and protect your...

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How To Use
  • How to Physically Install Your Ring Video Doorbell 2 with an Existing Doorbell

    Note: This article applies to the Ring Video Doorbell 2. The latest Ring Video Doorbell (2nd Generation) doesn't require an additional diode.  Click here for more information on installing the Ring Video Doorbell (2020 release/2nd Generation).  Physically installing up your Ring Video Door...

  • Ring Video Doorbell 2 Setup Mode

    While setting up Ring Video Doorbell 2, you'll be asked to put the device into "Setup Mode." In order to put the device into Setup Mode, press and release the black button on the front of the Ring Video Doorbell 2 under the camera. How do I know that my Ring Video Doorbell 2 is in Setup Mode?  Y...

  • How to Connect Your Ring Video Doorbell 2 Directly to a Low Voltage Transformer (Without a Pre-existing Doorbell)

    Question: I would like to avoid charging my battery by directly connecting my Ring Video Doorbell 2 to a transformer. Is this possible and how do I do it? Answer: Yes! If you don't have an existing doorbell, it's possible to connect a Ring Doorbell 2 directly to a low voltage  transformer (40VA m...

  • Utilizing Motion Detection with your Ring Video Doorbell 2

    Question: What are motion zones and how can I use them to enhance my Ring Video Doorbell 2's motion detection capabilities? Answer: Motion Zones allow you to define a specific area that you want your Ring 2 to cover while ignoring everything outside that area. By selecting your motion zones to ex...

  • Installing the Diode on your Ring Video Doorbell 2

    Note: This article applies to the Ring Video Doorbell 2. The latest Ring Video Doorbell (2nd Generation) doesn't require an additional diode.  Click here for more information on installing the Ring Video Doorbell (2nd Generation).  The diode included with your Ring Video Doorbell 2 is a small dev...

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How to Fix
  • Ring Video Doorbell 2 no longer for sale on Ring.com

    Ring Video Doorbell 2 no longer sold on Ring.com As of April 29, 2020, the Ring Video Doorbell 2 is no longer being sold on Ring.com.  Why is Ring no longer selling the Ring Video Doorbell 2? Ring is always working to improve its products and enhance the security of our users. The Ring Video Door...

  • Wiring diagrams for Ring Video Doorbell 2 setup

    If you're in the process of setting up multiple Ring Video Doorbell 2 units, internal doorbells, and transformers, the following wiring diagrams may help. Click on your setup to view the diagrams.  One Ring Doorbell 2/Two Internal Doorbells   Two Ring Doorbell 2 units/One Internal Door...

  • Solving Lens Flares in your Ring Video Doorbell 2

    If video from your Video Doorbell 2 shows a strange "lens flare," this occurs when the Ring Video Doorbell 2 is installed on a surface that is bordered by brickwork or other wall sidings that protrude an inch or so above the level of the Ring Video Doorbell 2. At night this causes the infrared li...

  • Solar Charger for the Ring Video Doorbell 2 Information

    What is the Solar Charger for the Ring Video Doorbell 2? The Solar Charger for the Ring Video Doorbell 2 is a small device that can be mounted behind your Ring Video Doorbell 2. With just a few hours of direct sunlight per day, it will help keep your Ring Video Doorbell 2 fully charged. Note: The...

  • Download the Manual - Ring Video Doorbell 2

    Ring products are designed for easy setup and use. To find the user manual for your Ring Video Doorbell 2 in your language, select it in the list below. Click here for the North American English version of the manual Click here for the International English version of the manual. Click here for ...

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