Alarm Base Station having internet connectivity issues
If your Alarm Base Station can’t connect to the internet, there are a few steps that may help. Join another network If you have your Ring Alarm Base Station and another wifi network or internet connection available, you can switch your Base Station to the new wifi network in order to reconnect to...
Ring Alarm Base Station
The Ring Alarm Base Station is the centre of your entire Ring Alarm security system. You can only have one Base Station per location, but you can have multiple locations - up to 10 - on one Ring account. Base Station Features: SIREN: The Ring Alarm Base Station has a 104 dB siren. BATTERY B...
Base Station going offline while on Ethernet
Question: I have my Base Station connected to my Ethernet router. Everything seemed OK, then my Base Station went offline without explanation. Is there anything I can do to fix this? Answer: Yes. Make sure that port 6970 is open on your router. If it's not, opening it up should clear up your prob...
Connecting the Base Station with both Ethernet and Wi-Fi
Question: I tried to connect my Ring Alarm to an Ethernet cable and found that my Wi-Fi credentials had been removed. When I tried to re-connect my Base Station to the Wi-Fi, it wouldn't allow me to as long as the Ethernet cable was plugged into the Base Station. How do I connect the Ring Alarm ...
Troubleshooting during Ring Alarm Base Station setup
If you are having difficulty setting up your Ring Alarm Base Station, we can help. Use this article to match the error message on your screen. You’ll find an explanation of the issue and steps you can take to fix it. "We can’t find your Base Station." You will see this message if your Base Stati...