How to Use
  • Download the Manual - Ring Video Doorbell

    There are two generations of the Ring Video Doorbell. To see which one you have, click here.  Ring products are designed for easy setup and use. To find the user manual for your Ring product in your language, select it in the list below. Click here for the English version of the manual  

  • How to Physically Install Your Ring Video Doorbell without an Existing Doorbell

    The Ring Video Doorbell has two versions, a 1st and 2nd generation of the device. The mounting process is essentially the same for both but the mounting plate configuration is different.   To see which version you have, click here. Installing your Ring Video Doorbell is a simple process. Be...

  • How to Physically Install Your Ring Video Doorbell (1st Generation) with an Existing Doorbell

    Note: This article applies to the Ring Video Doorbell (1st Generation). The latest Ring Video Doorbell (2nd Generation) doesn't require an additional diode.  Click here for more information on installing the Ring Video Doorbell (2nd Generation).  Installing your Ring Video Doorbell is a sim...

  • Using the Diode included with your Ring Video Doorbell (1st Generation)

    There are two versions of the Ring Video Doorbell. The Ring Video Doorbell (2nd generation) does not need a diode. If there is no diode in the box, you most likely have the Ring Video Doorbell (2nd generation), which has a built in diode. To see whether you have the Ring Video Doorbell (1st gener...

  • Updating the Firmware for Your Ring Device

    Firmware is a software program embedded into your Ring device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device. Note: Your hardware will usually update its firmware automatically. Click here for more information on u...

  • Utilising Customisable Motion Zones with your Ring Video Doorbell (1st Generation)

    Customisable Motion Zones allow you to define a specific area you want your Ring device to cover while ignoring everything outside that area. By selecting motion zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the numb...

  • Setting Up Your Ring Video Doorbell in the Ring App

    Setting up your Video Doorbell in the Ring app is a simple process. Scroll down for a step-by-step guide. Step One - Download the Ring App To download the Ring app: On your mobile device, go to the App Store (for iOS devices) or the Play Store (for Android devices)  Search for “Ring” Download a...

  • Attaching Your Ring Video Doorbell to the Mounting Bracket

    Before mounting your Ring Video Doorbell to its mounting bracket, ensure that the security screws are slightly unscrewed. Align the hooks on the bracket with the unit. Once the doorbell is aligned, push the doorbell in toward the wall and then apply pressure downwards. It may require more force t...

  • How to connect your Ring Video Doorbell (1st Generation) directly to a low-voltage transformer without a pre-existing doorbell

    If you don't have an existing doorbell but would like to avoid the need to charge the battery of your Ring Video Doorbell (1st Generation), you can directly connect your Ring Video Doorbell to a low voltage 8-24V AC transformer. Note: Some important facts for people planning to use this optional ...

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