How to Fix
  • Updating The Firmware for Stick Up Cam

    Firmware is a software program embedded into your Ring Device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device. Note: Your hardware will usually update its firmware automatically. Click here for more information on up...

  • Proper positioning for your Stick Up Cam (1st generation)

    How to Position Your Stick Up Cam Ring Stick Up Cam contains the world's most advanced Passive Infrared (PIR) sensors. In order to pick up all the motion you want to capture, it helps to understand how Stick Up Cam's sensors work, and how to position your Stick Up Cam for maximum effectiveness. F...

  • Understanding your Stick Up Cam's LED Light Patterns

    Your Ring Stick Up Cam has a white LED light located on the back to show you the status of your unit. The meaning of the light flashes is in the chart below: Activity Flashing Light Pattern Flashing Light Image Setup Mode White Pulsing Light Attempting Wi-Fi connection Fast blinking patte...

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