How to Fix
  • Updating The Firmware for Ring Video Doorbell Elite

    Question: What is firmware and why is it important to keep it updated? Answer: Firmware is a software program embedded into your Ring Device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device. Note: Your hardware will u...

  • Ring Video Doorbell Elite Setup Failing Due to an Internet Issue

      If you're having a problem setting up your Ring app, it's possible you are experiencing a problem with your internet connection. This can take two forms:  Your internet is not communicating with the mobile device, PC, or Mac you're using to access the internet. Your internet is not communicati...

  • Ring Video Doorbell Elite Setup Mode

    While setting up Ring Video Doorbell Elite, you'll be asked to put the device into "Setup Mode." In order to put the device into Setup Mode, remove the faceplate press and press the black button on the upper right face of the Ring Video Doorbell Elite. How do I know that my Ring Video Doorbell E...

  • Troubleshooting In-app Setup Issues with Ring Video Doorbell Elite

    Which step is giving you trouble? Downloading the Ring App   To download the Ring App: On your mobile device go to the App Store or Google Play. Do a search for "Ring." Download and install the Ring app on your mobile device. Complete download instructions Starting the setup process  ...