What to Know
  • Welcome to your Ring Video Doorbell (2nd Generation)

    Congratulations on your new Ring Video Doorbell (2nd Generation)! You've taken a big step forward in securing your home. The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Video Doorbell in the Ring app, and need help,...

  • Ring Video Doorbell (2nd Generation) Information

    The Ring Video Doorbell (2nd Generation) is the next generation of the original Ring Video Doorbell. In addition to new video features such as Near Zone functionality, the 2nd Generation boasts 1080p video, improved night vision, improved audio quality and near motion zone detection. This article...

  • Ring Video Doorbell (2nd Generation) Chime Kit Compatibility List

    The Ring Video Doorbell (2nd Generation) is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/intercom system using a DC transformer. Below is a list of doorbell chimes we have tested and confirme...

  • Solar Charger for the Ring Video Doorbell (2nd Generation) Information

    Jump to an answer What is the Ring Solar Charger for the Ring Video Doorbell (2nd Generation)?Where can I order the Solar Charger?What comes in the box?What are the dimensions of Ring Solar Charger?What are the technical specs of Ring Solar Charger?Can I use the Solar Charger with my Ring Video D...

How to Use
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How to Fix
  • Charging the battery on your Ring Video Doorbell (2nd Generation)

    How do I recharge the battery for my Ring Video Doorbell (2nd Generation)? Your Ring Video Doorbell (2nd Generation) battery is charged using a common micro-USB cable (an orange one is included in your box). The micro-USB cable can be plugged into any USB power source such as a computer. Your b...

  • Proper positioning for your Ring Video Doorbell (2nd Generation)

    The proper positioning of your Ring Video Doorbell (2nd Generation) depends on a number of factors including the layout of your garden, the distance from your front door and the street, objects within the doorbell's field of view, the height of the door and more. Seeing the world two ways Your Ri...

  • Using a Wedge Kit to mount your Ring Video Doorbell (2nd Generation)

    If you're installing your Ring Video Doorbell on a house with aluminium siding or in a house where the door is atop a set of stairs you can use a wedge kit to properly position the Ring Video Doorbell to catch visitor motion but minimise "false positive" motion alerts. Both of these situations re...

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