What to know
  • Updating the Firmware on your Ring Video Doorbell 3

    Ring devices are constantly being updated to improve their efficiency, add new features, or upgrade their security. When this happens, your device may need to update its "firmware," or the basic software that keeps it running. This will usually happen automatically during set up and the Ring app ...

  • Important Information on Upgrading to a Ring Video Doorbell 3 or Ring Video Doorbell 3 Plus

    If you are upgrading your Ring Video Doorbell (1st generation) or Ring Video Doorbell 2 to the Ring Video Doorbell 3, or Ring Video Doorbell 3 Plus, there's some important information you should be aware of related to using a digital chime.  When connecting to a digital doorbell, the Ring Video D...

  • Ring Video Doorbell 3 Information

    The Ring Video Doorbell 3 is the next generation of Ring Video Doorbells. In addition to new video features such as Near Zone functionality, the Video Doorbell 3 boasts dual-band 2.4 GHz and 5 GHz wifi connectivity, improved energy efficiency, better screw strength and advanced motion detection. ...

  • Welcome to your New Ring Video Doorbell 3

    Congratulations on your new Ring Video Doorbell 3! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. Click here if you haven't yet set up your Ring Doorbell in the Ring app, and need help. Run a Vi...

How to Use
  • How to Physically Install Your Ring Video Doorbell 3 without an Existing Doorbell

    Physically installing up your Ring Video Doorbell 3  without an existing doorbell is a simple process. Simply scroll down for a step-by-step guide.   Note that you should setup your Ring Doorbell 3 in your Ring App before mounting it to your door. Click here for information on setting...

  • Utilising Motion Detection with your Ring Video Doorbell 3

    Ring is always working toward improving your home security experience. Beginning October 2020, we’ve begun releasing a new feature for battery-powered devices called Customisable  Motion Zones. Customisable Motion Zones have been a standard feature on wired Ring devices for some time, but they wi...

  • Setting Up Your Ring Video Doorbell 3 in the Ring App

    Setting up your Ring Video Doorbell 3 in the Ring app is simple. Simply scroll down for a step-by-step guide. Step One - Charge the provided battery Fully charge the provided battery by plugging it into a USB port using the provided orange cable. The battery is fully charged when only the ...

  • How to Physically Install Your Ring Video Doorbell 3 with an Existing Doorbell

    Physically installing your Ring Video Doorbell 3 with an existing doorbell is a simple process. Simply scroll down for a step-by-step guide.   Note that you should set up your Ring Video Doorbell 3 in your Ring App before mounting it to your home. Click here for information on setting up your Ri...

  • Download the Manual - Ring Video Doorbell 3

    Ring products are designed for easy setup and use. To find the user manual for your Ring Video Doorbell 3, select it below.   Click here for the International English version of the manual. Cliquez ici pour la version française du manuel. Klicken Sie hier für die deutsche Version des Handbuchs. H...

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How to Fix
  • Using a Wedge Kit to Properly Position your Ring Video Doorbell 3

    If you're installing a Ring Video Doorbell 3 on a house with aluminum siding or in a house where the door is atop a set of stairs you can use a wedge kit to properly position a Ring Video Doorbell 3 to catch visitor motion but minimize "false positive" motion alerts such as cars in the street. Bo...

  • Proper Positioning for Your Ring Video Doorbell 3

    The proper positioning of your Ring Video Doorbell 3 depends on a number of factors including the layout of your garden, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. This article will describe how your Ring Video Do...

  • Charging the Battery for Your Ring Video Doorbell 3

    You only need one battery for your Ring Video Doorbell 3 battery to work properly or to act as back-up power for your Video Doorbell 3. However, if you want extended battery life or don't want to experience any downtime while charging the battery, a second battery is available for purchase.  How...

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