What to Know
  • Ring Video Doorbell 3 and 3 Plus Chime compatibility list

    The Ring Video Doorbell 3 Plus is compatible with AC-powered door chimes operating between 8-24 volt AC transformers and the Ring Chime and Ring Chime Pro. Note: The Ring Video Doorbell 3 Plus is not compatible with any other brand of wireless chimes or any chime/intercom system using a DC ...

  • Updating the Firmware on your Ring Video Doorbell 3 and 3 Plus

    Ring devices are constantly being updated to improve their efficiency, add new features, or upgrade their security. When this happens, your device may need to update its "firmware," or the basic software that keeps it running. This will usually happen automatically during set up and the Ring app ...

  • Important Information on Upgrading From Ring Video Doorbell 2 to Ring Video Doorbell 3 Plus

    If you are upgrading your Ring Video Doorbell 2 to the Ring Video Doorbell 3 Plus, there's some important information you should be aware of.  When connected to a digital doorbell, the Ring Video Doorbell 2 comes with a diode that must be installed when connecting the Ring Video Doorbell 2 with t...

  • Ring Video Doorbell 3 Plus Information

    The Ring Video Doorbell 3 Plus is the next generation of Ring Video Doorbells. In addition to new video features such as Pre-Roll and Near Zone functionality, the Video Doorbell 3 Plus boasts dual-band 2.4 GHz and 5 GHz wifi connectivity, better screw strength and advanced motion detection. This ...

  • Welcome to your Ring Video Doorbell 3 Plus

    Congratulations on your new Ring Video Doorbell 3 Plus! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. Run a Video Quality Test The video below will give you information on how to test your vide...

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How to Use
  • How to Connect Your Ring Video Doorbell 3 Plus Directly to a Low Voltage Transformer (Without a Pre-existing Doorbell)

    If you don't have an existing doorbell, it's possible to connect a Ring Doorbell 3 Plus directly to a low voltage 8-24V AC transformer designed for doorbell circuits. Note: Some important facts for people planning on using this optional alternate configuration for their Ring Video Doorbell 3 Plus...

  • Download the Manual - Ring Video Doorbell 3 Plus

    Ring products are designed for easy setup and use. To find the user manual for your Ring Video Doorbell 3, select it below.   Click here for the International English version of the manual. Cliquez ici pour la version française du manuel. Klicken Sie hier für die Deutsche Version des Handbuchs. H...

  • Understanding the Pre-Roll Feature

    Capture events more clearly by using the Pre-Roll feature on your Ring Video Doorbell 3 Plus. With Pre-Roll activated you can get a more complete picture of what's happening outside your door.  This article will answer many of the commonly asked questions concerning Pre-Roll. For more information...

  • Utilizing Motion Detection with your Ring Video Doorbell 3 Plus

    Ring is always working toward improving your home security experience. Beginning October 2020, we’ve begun releasing a new feature for battery-powered devices called Customisable  Motion Zones. Customisable Motion Zones have been a standard feature on wired Ring devices for some time, but they wi...

  • How to Physically Install Your Ring Video Doorbell 3 Plus without an Existing Doorbell

    Physically installing up your Ring Video Doorbell 3 Plus without an existing doorbell is a simple process. Simply scroll down for a step-by-step guide.   Note that you should setup your Ring Doorbell 3 Plus in your Ring App before mounting it to your door. Click here for information on sett...

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How to Fix
  • Using a Wedge Kit to Properly Position Your Ring Video Doorbell 3 Plus

    If you're installing a Ring Video Doorbell 3 Plus on a house with aluminum siding or in a house where the door is atop a set of stairs you can use a wedge kit to properly position a Ring Video Doorbell 3 Plus to catch visitor motion but minimise "false positive" motion alerts such as cars in the ...

  • Charging the Battery for Your Ring Video Doorbell 3 Plus

    You only need one battery for your Ring Video Doorbell 3 Plus to work properly, or to act as back-up power for your Video Doorbell 3 Plus. However, if you want extended battery life or don't want to experience any downtime while charging the battery, a second battery is available for purchase.  ...

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