Get a replacement Spare Parts Kit to replace missing security screws for your battery-powered Ring Video Doorbell. How to get your Spare Parts Kit Add the correct Spare Parts Kit to your cart on Ring.com: Spare Parts Kit for Video Doorbell 3, 3 Plus, 4 and Battery Video Doorbell Plus Spare Part...

If you are considering hardwiring a Ring Video Doorbell, it is important to identify the type and specifications of your existing doorbell system. This will help you select the right Video Doorbell for your home. Ring Video Doorbells are designed to be hardwired to low-voltage doorbell transforme...

Become a Ring Video Doorbell pro with our top two tips to help you keep your device running at peak performance. Make sure your battery is charged to 100% Important:Due to shipping regulations, lithium batteries for wired, wireless and solar charger Video Doorbells cannot be packaged 100% charged...

If you need help installing your Video Doorbell, Security Camera, Chime or Alarm, you can use the links below to go to the installation guide for your product. Learn how to find the name of your Ring product in the Ring app. Jump to: Video Doorbells Security Cameras Chimes Alarm Video Doorbell...

Check your battery level and charge your device's battery. How to check your battery charge in the Ring app Open the Ring app. Tap the menu (≡) on the top left. Tap Devices. Tap the Ring device you want to check. Tap Device Health. Battery Level is under Power. How to charge your batt...

Find the right Ring Video Doorbell or bundle for you. Launch the product finder quiz Shop all Video Doorbells Shop Video Doorbell bundles Find the right accessories for all Video Doorbells

If you want to get accessories for your Ring Video Doorbell or Security Camera, it’s important to find out which model you have so that you get a compatible product. If you have already set up your doorbell or security camera in the Ring app, you can find the doorbell or security camera model by ...

Learn the differences between Ring Video Doorbell (1st Gen) and Ring Video Doorbell (2nd Gen) by familiarising yourself with their hardware and product specifications. Find out what Ring video doorbell you have in the Ring app. Important:A limited number of Ring Video Doorbell (2nd Gen) were reca...

Click on the links below for your Ring products. Ring Video Doorbell (2nd Generation) How to physically install your Ring Video Doorbell (2nd Generation) with an existing doorbell How to physically install your Ring Video Doorbell (2nd Generation) without an existing doorbell Setting up your Ring...

Ring Video Doorbells General information on Ring Video Doorbells To view a manual for an individual Ring Video Doorbell, select one of the devices below: Ring Video Doorbell (2nd Generation) Ring Video Doorbell 3 Ring Video Doorbell 3 Plus Ring Video Doorbell 4 Ring Battery Video Doorbell Plus R...

What do I need to hardwire my Ring Video Doorbell? WARNING: Electrical shock hazard. Disconnect power to the installation area at your circuit breaker or fuse box before beginning installation. Always use caution when handling electrical wiring. Installation by a qualified electrician may be requ...

Installing the Pro Power Kit V2 To bypass your internal doorbell with the Pro Power Kit V2, complete the following steps: Turn power off at the source.  Remove the cover from your internal doorbell.   Loosen the screws holding the doorbell wire. Detach the doorbell wires from the inte...

Once you’ve bought your Ring device, how can you make sure you’re getting the most out of your extra layer of security? Here are some practical tips for installing your device and getting set up with Ring.1. Choose the perfect spot for your Ring device Whether it’s a Ring Video Doorbell or Securi...

Learn how to replace the faceplate for Battery Video Doorbell Plus and Video Doorbell 2, 3, 3 Plus and 4. Remove the security screw.Use the star-shaped bit (T15 Torx) screwdriver that came with your device. Remove the faceplate.Pull the bottom edge of the faceplate toward you to remove. ...

If you need to know what doorbell you have, use this link to find out in the Ring app.  The light patterns below are for the Ring Video Doorbell (1st Generation), Ring Video Doorbell (2nd Generation), Ring Video Doorbell 3, Ring Video Doorbell 3 Plus, Ring Video Doorbell 4 and Ring Battery Video ...

Code: P1-67 Code: P1-68 Code: P1-77 Code: P1-101 Find out which doorbell model you have in the Ring app. Use a common micro-USB cable, such as the orange one included in your Ring product box. Simply plug it into any USB power source. Your battery can take around 5-10 hours to fully charge, dep...

If I hardwire my battery-powered Video Doorbell to my existing doorbell, do I still have to charge the battery? Yes. If your Ring Video Doorbell (2nd Generation), Ring Video Doorbell 2, Ring Video Doorbell 3, Ring Video Doorbell 3 Plus, Ring Video Doorbell 4 or Ring Battery Video Doorbell Plus is...

Code: P1-65 Code: P1-74 Try these troubleshooting tips if your Ring device is offline, then attempt to reconnect in the Ring app. If you have recently changed your wifi If you changed your internet service provider (ISP), updated your network name and password, or got a new wifi router, your Ri...

To reconnect a Ring Video Doorbell or Security Camera to your wifi network. Open the Ring app. Tap the menu (≡). Tap Devices and select the Video Doorbell or Security Camera you'd like to reconnect to wifi. Tap the Device Health tile. Under Network, tap Change Network and follow the prompts in ...

Learn what can cause your Ring device battery to require more frequent charging and troubleshoot battery life issues. Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors such as local weather, ...

If you hardwired your Ring Video Doorbell to your existing doorbell system and want to still hear your old chime, you can set up an in-home chime in the Ring app if you have one of the following devices: Ring Video Doorbell (2nd Generation) Ring Video Doorbell 3 Ring Video Doorbell 3 Plus Ring V...

If your doorbell is functioning but you can’t hear it inside your home, there are several possible reasons why you can’t hear it. Depending on the cause, the problem may be easy to fix. Simply determine which situation describes your circumstances to find the best solution. Identify your doorbell...

Set up and customise your Camera Motion Zones for your Ring devices. Camera Motion Zones help you detect motion in the areas that matter the most to you, and reduce the number of "false" motion alerts (such as cars driving by).   By drawing your Camera Motion Zones to exclude high-traffic areas l...

Learn about Ring's infrared motion detection (PIR sensors) and Advanced Motion Detection (camera-based motion detection). Tip: If you’re looking for an aerial map view of motion detected on your property, we recommend using Bird’s Eye View, available on the Video Doorbell Pro 2 and Floodlight Cam...

This article will answer many of the commonly asked questions concerning the differences between both the Pre-Roll and Advanced Pre-Roll functions. What is Pre-Roll? The Pre-Roll feature enables you to view more complete motion events. A Ring device with Pre-Roll or Advanced Pre-Roll will capture...

If your iOS device isn't getting Ring notifications, or the notifications are delayed, try the steps below. Reboot your device Turn your mobile device completely off and back on again. Make sure Do Not Disturb is off Check the Control Centre on your iOS device to turn Do Not Disturb on or off. Ma...

How to fix push notifications not working on Android.If you recently updated the Ring app and your push notifications are no longer working, we recommend uninstalling the Ring app, then reinstalling it. Learn more Try the following steps if Ring notifications sent to your Android device are delay...

Combat cold weather’s effect on Ring Doorbells and Security Cameras by understanding how to keep devices performing at their best when the temperature drops. Battery life and the cold As cold weather sets in, lithium-ion batteries like those used in Ring Video Doorbells and Security Cameras may e...