What to Know
  • Understanding your Ring Video Doorbell Light Patterns

    Your Ring Video Doorbell Pro has an LED light located on the front to show you the status of your unit. The meaning of the light patterns is in the chart below: Activity Flashing Light Pattern Flashing Light Image Ordinary Button Press LEDs around the button spin blue Attempting to set up...

  • The Difference between the Pro Power Cable and Pro Power Kit v2 (for Ring Video Doorbell Pro)

    Originally, Ring Video Doorbell came with a Pro Power Cable (PPC), shown below, which is used to bypass an internal doorbell.    Now, all Ring Video Doorbell Pros Come with A Pro Power Kit v2.  The advantage of this new Power Kit is a resettable fuse, which simply requires power to be turned off...

  • Ring Video Doorbell Pro Information

    Jump to an answer What is Ring Video Doorbell Pro?What are the features of Ring Video Doorbell Pro?What comes in the Ring Video Doorbell Pro box?Does Ring Video Doorbell Pro use a diode for digital doorbell kits?Which doorbell mechanisms are compatible with Ring Video Doorbell Pro?Wha...

  • Ring Video Doorbell Pro - European Version

    Previously, when purchased in Europe, the Ring Video Doorbell Pro box included a hardwired transformer and Pro Power Kit V2. If you purchased Ring Video Doorbell Pro with Plug-In Adapter, click here to learn how to install your Video Doorbell Pro with the Plug-In Adapter. If you would prefer to h...

How to Use
  • Download the manual: Ring Video Doorbell Pro with Plug-in Adapter

    Ring devices are easy to set up and use.  Click here to download the manual in English.  Klicken Sie hier, um das Handbuch auf Deutsch herunterzuladen. Clicca qui per scaricare il manuale in italiano. Klik hier om de handleiding in Nederlands te downloaden Cliquez ici pour télécharger le manuel e...

  • How to install your Ring Video Doorbell Pro with a hardwired transformer

    1. Install transformer 2. Bypass your internal doorbell 3. Install your Video Doorbell Pro 4. Finish setting up your Video Doorbell Pro   1. Install transformer For your Ring Video Doorbell Pro to get enough power, you’ll need to replace your existing doorbell transformer with a 24VAC doorbell ...

  • Wiring Diagrams for Ring Video Doorbell Pro Setup

    If you're in the process of setting up multiple Ring Video Doorbell Pros, internal doorbells, and transformers, the following wiring diagrams may help. Note: Verify that your transformer has an output of at least 16V 30VA (40VA max) and 50/60 Hz. Do not use a halogen or garden-lighting transforme...

  • How to install your Ring Video Doorbell Pro with a Plug-in Adapter

    This article will help you install your Ring Video Doorbell Pro with the Plug-In Adapter included in your box. 1. Choose a socket Select a power outlet near the door where you plan to install your Ring Video Doorbell Pro. Don't plug the power adapter in yet. 2. Run the cable Run the cable down ...

  • Utilising Customisable Motion Zones with your Ring Video Doorbell Pro

    Customisable Motion Zones allow you to define a specific area you want your Ring device to cover while ignoring everything outside that area. By selecting motion zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the numb...

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How to Fix
  • Blinking white circle on Ring Video Doorbell Pro after installation

    If you've just installed a Ring Video Doorbell Pro and now there's white circle blinking on the front of your Ring Video Doorbell Pro, your device is not yet fully charged. Once the internal power cell is fully charged, the white circle will stop blinking and the device will move into Setup Mode....

  • How to solve power problems with Ring Video Doorbell Pro

    Your Ring Video Doorbell Pro is designed to draw power from the same 16-volt AC power transformer as your internal doorbell mechanism. Problems can arise, however, when a doorbell mechanism draws so much power that there's not enough left over to power your Ring Video Doorbell Pro. This article w...

  • Using a Wedge Kit to Properly Position your Ring Video Doorbell Pro

    If you're installing my Ring Video Doorbell Pro on a house with siding or in a house where the door is atop a set of stairs you can use a wedge kit to properly position the Ring Video Doorbell to catch visitor motion but minimize "false positive" motion alerts such as cars in the street. Use a we...

  • Ring Video Doorbell Pro Setup Mode

    While setting up Ring Video Doorbell Pro, you’ll be asked to put the device into "Setup Mode" (note that the device will automatically enter Setup Mode the first time it receives power.) In order to put the device into Setup Mode, press and release the small button on the right side of the doorbe...

  • What to do if your Ring Video Doorbell Pro Goes Offline

    It is possible under certain circumstances for your Ring Video Doorbell Pro to lose its connection to your Wi-Fi network. This article will detail the circumstances in which your Ring device can lose its connection and what to do if this occurs.   Why Ring Devices Can Go Offline There are a v...

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