What to Know
  • The Ring Stick Up Cam/Spotlight Cam Exchange Policy

    Question: Is the Ring Spotlight Cam considered an upgrade to the Ring Stick Up Cam? Answer: No. The Ring Spotlight Cam and the Ring Stick Up Cam are two entirely separate products with different feature sets and different prices. Each is useful under different sets of circumstances and will appea...

How to Use
  • Download the Manual - Stick Up Cam (1st generation)

     For the latest Stick Up Cam manual, click here.  Ring products are designed for easy setup and use. To find the user manual for your Ring Stick Up Cam Wired or Stick Up Cam Battery in your language, select it in the list below.    Click here for the English version of the updated Stick Up Cam W...

  • Setting Up Your Ring Stick Up Cam in the Ring App

    Setting up your Ring Stick Up Cam in the Ring app is simple. Simply scroll down for a step-by-step guide. Step One - Download the Ring App To download the Ring app: On your mobile device, go to the App Store (for iOS devices) or the Play Store (for Android devices). Search for “Ring.” Down...

  • How to Set Up Motion Detection for Your Stick Up Cam

    Introduction to Motion Detection Customizable motion detection and motion alerts are some of the best features of your Stick Up Cam. The Ring App lets you determine both the range and sensitivity of your Ring Cam's motion detection. You can also set the frequency of motion alerts.  Infrared (IR) ...

  • Stick Up Cam Setup Mode

    Note: The Stick Up Camera pictured is no longer being manufactured. If you have a newer version of the Stick Up Cam, you can click here for set up information.   While setting up Ring Stick Up Cam, you'll be asked to put the device into "Setup Mode." In order to put the device into Setup Mode, pr...

  • Accessing Live View on Stick Up Cam

    Accessing the Live View on your Ring Stick Up Cam is easy. This article will give you step-by-step instructions that will show you how to watch a live video stream.    Turning Live View On and Off Go to your Ring app and tap on the three lines on the top left of the Dashboard screen.  Tap Devic...

How to Fix
  • Updating The Firmware for Stick Up Cam

    Firmware is a software program embedded into your Ring Device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device. Note: Your hardware will usually update its firmware automatically. Click here for more information on up...

  • Proper positioning for your Stick Up Cam (1st generation)

    How to Position Your Stick Up Cam Ring Stick Up Cam contains the world's most advanced Passive Infrared (PIR) sensors. In order to pick up all the motion you want to capture, it helps to understand how Stick Up Cam's sensors work, and how to position your Stick Up Cam for maximum effectiveness. F...

  • Understanding your Stick Up Cam's LED Light Patterns

    Your Ring Stick Up Cam has a white LED light located on the back to show you the status of your unit. The meaning of the light flashes is in the chart below: Activity Flashing Light Pattern Flashing Light Image Setup Mode White Pulsing Light Attempting Wi-Fi connection Fast blinking patte...

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