What to Know
  • Ring Video Doorbell Elite Information

    What is Ring Video Doorbell Elite? The Ring Video Doorbell Elite is Ring’s flush-mounted video doorbell with a variety of advanced features. Learn more at https://ring.com/elite. What are the features of Ring Video Doorbell Elite? Power over Ethernet (PoE) 1080p HD Video Advanced motion detectio...

  • Ring Video Doorbell Elite Chime Kit Compatibility

      Question: I have my own doorbell chime. How do I know if it's compatible with a Ring Video Doorbell Elite? Answer: The Ring Video Doorbell Elite is compatible with most AC-powered bells operating between 8-24 volts. Unfortunately, the Ring Video Doorbell Elite is not compatible with wirel...

  • The Ring Video Doorbell Elite Exchange Policy

    Question: Is the Ring Video Doorbell Elite an upgrade from the Ring Video Doorbell Pro? Answer: No. The Ring Video Doorbell Elite is not an upgrade or a replacement for the Ring Video Doorbell Pro. It's an entirely new product with updated features. Each product has its advantages and are best us...

How to Use
  • Using the Motion Sensitivity Slider with your Ring Video Doorbell Elite

    How Your Ring Video Doorbell Elite Sees the World In many ways, your Ring Video Doorbell Elite sees the world the way you do. A camera takes an image of your specified area and you draw a geometric motion zone covering the area you want your Ring device to focus on. The Ring device will then use ...

  • Download the Manual - Ring Video Doorbell Elite

    Ring products are designed for easy setup and use. To find the user manual for your Ring product, select it below. Click here for the English version of the manual. Click here for the International version of the manual.

  • Setting Up Your Ring Video Doorbell Elite in the Ring App

      Setting up your Ring Video Doorbell Elite in the Ring app is simple. Simply scroll down for a step-by-step guide. Step One - Download the Ring App   To download the Ring app: On your mobile device, go to the App Store (for iOS devices) or the Play Store (for Android devices) Search ...

  • How Do I Physically Install my Ring Video Doorbell Elite?

      Before setting up your Ring Video Doorbell Elite in the Ring app, you will have to install Ring Doorbell Elite in your wall. Scroll down for a step-by-step guide.  Step One - Connect the Ring Elite Power Kit  First, install the Ring Elite Power Kit The Ring Elite Power Kit is a PoE (...

  • Installing the Ring Elite Power Kit

    Question: How do I install my Ring Elite Power Kit? Answer: Installing the Ring Elite Power Kit is a simple process. This article will give you step-by step instructions on how to do so. Step One: Install Ring Video Doorbell Elite in your wall, before performing set up in the Ring app. Click her...

How to Fix
  • Updating The Firmware for Ring Video Doorbell Elite

    Question: What is firmware and why is it important to keep it updated? Answer: Firmware is a software program embedded into your Ring Device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device. Note: Your hardware will u...

  • Ring Video Doorbell Elite Setup Failing Due to an Internet Issue

      If you're having a problem setting up your Ring app, it's possible you are experiencing a problem with your internet connection. This can take two forms:  Your internet is not communicating with the mobile device, PC, or Mac you're using to access the internet. Your internet is not communicati...

  • Ring Video Doorbell Elite Setup Mode

    While setting up Ring Video Doorbell Elite, you'll be asked to put the device into "Setup Mode." In order to put the device into Setup Mode, remove the faceplate press and press the black button on the upper right face of the Ring Video Doorbell Elite. How do I know that my Ring Video Doorbell E...

  • Troubleshooting In-app Setup Issues with Ring Video Doorbell Elite

    Which step is giving you trouble? Downloading the Ring App   To download the Ring App: On your mobile device go to the App Store or Google Play. Do a search for "Ring." Download and install the Ring app on your mobile device. Complete download instructions Starting the setup process  ...