What to Know
  • Ring Video Doorbell 2 no longer for sale on Ring.com

    Ring Video Doorbell 2 no longer sold on Ring.com As of April 29, 2020, the Ring Video Doorbell 2 is no longer being sold on Ring.com.  Why is Ring no longer selling the Ring Video Doorbell 2? Ring is always working to improve its products and enhance the security of our users. The Ring Video Door...

  • Solar Charger for the Ring Video Doorbell 2 Information

    What is the Solar Charger for the Ring Video Doorbell 2? The Solar Charger for the Ring Video Doorbell 2 is a small device that can be mounted behind your Ring Video Doorbell 2. With just a few hours of direct sunlight per day, it will help keep your Ring Video Doorbell 2 fully charged. Note: The...

  • Welcome to Your Ring Video Doorbell 2

    Congratulations on Your New Ring Video Doorbell 2! You've taken a big step forward in securing your home! We've updated the Ring Video Doorbell 2 with some exciting new features. The following article covers some basic information that will get you up and running quickly. If you haven't yet set u...

  • Ring Video Doorbell 2 Chime Kit Compatibility List

    Question: I have my own doorbell chime. How do I know if it's compatible with a Ring Video Doorbell 2? Answer: The Ring Video Doorbell 2 is compatible with AC-powered door chimes operating between 8-24 volt AC transformers, but is not compatible with wireless door chimes or any chime/interc...

  • Ring Video Doorbell 2 Information

    What is Ring Video Doorbell 2? Your new Ring Video Doorbell 2 is the start of a Ring of Security around your entire property. Now, you’ll always be connected to your home, so you can watch over your property and answer the door from anywhere. See who’s at your door, prevent crime and protect your...

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How to Use
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How to Fix
  • Solving Lens Flares in your Ring Video Doorbell 2

    Question: Video from my Video Doorbell 2 shows strange "lens flare"-like artifacts. What's causing this and how do I fix it? Answer: The "lens flare" issue is a very unusual problem that occurs when the Ring Video Doorbell 2 is installed on a surface that is bordered by brickwork or other wall si...

  • Ring Video Doorbell 2 Setup Mode

    While setting up Ring Video Doorbell 2, you'll be asked to put the device into "Setup Mode." In order to put the device into Setup Mode, press and release the black button on the front of the Ring Video Doorbell 2 under the camera. How do I know that my Ring Video Doorbell 2 is in Setup Mode?  Y...

  • Updating The Firmware for Ring Video Doorbell 2

    Question: What is firmware and why is it important to keep it updated? Answer: Firmware is a software program embedded into your Ring Device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device. Note: Your hardware will u...

  • Charging the battery on your battery-powered Ring device

    The rechargeable battery in your RIng Video Doorbell can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured.  How do you recharge your Ring Video Doorbell? Your Ring Video...

  • Proper Positioning for your Ring Video Doorbell 2

    How do I place my Ring Video Doorbell 2 to pick up the motions of people while minimizing picking up cars and other sources of "false positive" motion alerts? The proper positioning of your Ring Video Doorbell 2 depends on a number of factors including the layout of your yard, the distance from t...

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