How to Use
  • Managing Ring devices using Locations

    Locations is a function in the Ring app that allows you to group your Ring devices by their physical location. If, for example, you had a Ring Alarm and a number of Security Cameras at both your home and your place of business, you could group these devices into "Home" and "Business" locations. T...

  • Updating or correcting your address in the Ring app

    It's easy to update or correct your address in the Ring app: Tap the menu icon (three horizontal lines) in the top left corner Tap Settings  Tap Change Address Enter your new or corrected address details and tap Continue Tap Confirm and it will be saved   Note: You may need to enter your addres...

  • Enabling Ring notifications on your smartphone

    Ring devices allows you to see, speak and hear visitors. To do this, you need to allow the Ring app to access to your microphone and enable notifications. Accessing device microphones If you want to learn how to access the microphone on your device click on the appropriate link below. iOS (Apple)...

  • How to use App Alert Tones in the Ring app

    Your Ring app can be set to use different app tones for different devices such as your Video Doorbells and Security Cameras. This will let you know what's happening without even looking at your app. To set up App Alert Tones in the Ring app:   Tap the menu icon (three horizontal lines) in the to...

  • Turning on the microphone on your iPhone

    Owning a Ring product allows you to see, speak to and hear any visitors. To do this, you need to give permission for the Ring app to access to your microphone and enable notifications. On an iPhone, follow these steps to turn on your microphone: Tap the Settings tile. Scroll down to the Rin...

  • Creating and deleting Privacy Zones

    Privacy Zones are areas you designate to black out from your camera’s field of view so that they are not visible in Live View or recorded in your videos. Privacy Zones can help you control what you want to see and what you don’t. This article will show you how to set up a Privacy Zone. Click her...

  • Sharing and downloading your Ring videos

    When you have a Ring Protect plan, you can share or download videos from your Ring Video Doorbell or Security Camera via your Ring app or at Ring.com when you're logged in to your account. There are several different ways to access your videos: Use the main Dashboard — the first screen you see i...

  • Controlling Ring devices through multiple smartphones or sharing control with other users

    Once you've completed setting up your Ring device in your app, you will be the sole account owner. As the account owner, you have control over all of the settings on your Ring devices. If you want to use multiple electronic devices (tablet, another phone, etc.) to control your Ring devices, downl...

  • Using Live View

    Live View lets you stream real-time video from your Ring Video Doorbells and Security Camera on the Ring app or on Ring.com without a Ring Protect plan. Account owners and Shared Users can access Live View. If you do have a Ring Protect plan, you can get video recordings of Live View actions and ...

  • Scheduling times when you don't want to receive motion alerts

    The Motion Schedule feature in the Ring app allows you to schedule periods of time when you do not want to receive motion alerts. If, for example, you know that the bins are collected every Tuesday between 7:30 and 7:45 AM, you may want to turn off Motion Alerts during that time.   To create a Mo...

  • Deleting recent activity in the Ring app

    Deleting recent activity from your Ring app is a very simple process: On the Ring app dashboard page under your Location, swipe the event you wish to delete to the left. Press the red bin icon to delete an event and the recorded video. If you wish to delete multiple events at once: Swipe the e...

  • Controlling Ring devices with Shared Users and Guest Users

    Ring device owners have control over every aspect of their Video Doorbells, Security Cameras and Alarms. Shared Users have limited access to the Ring devices and can't control settings. All account owners can invite an unlimited number of Shared Users to share their Ring devices. A Ring Alarm sys...

  • Changing your email address in the Ring app

    If you need to change the phone number on your Ring account, click here. If you need to change the email address associated with your Ring account, you can do this from the Ring app. At Ring, we value your security and safety, so the first thing we need to do is verify that you’re the actual owne...

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