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  • Ring's Response to COVID-19

    At Ring, we believe strong communities create safer neighbourhoods. At this time, we are taking additional steps to protect our team and their families by doing our part to reduce the spread of COVID-19. These steps include enabling support team members to work remotely where possible and reducin...

  • Verify your account for faster phone service

    Did you know that while you are waiting on the phone queue for an agent you can verify your account for faster service? Customer support verification only takes a few seconds and will authorise your agent to bring up your account while you're waiting, saving you valuable time when your agent come...

  • Self-Service Tools During Longer Than Usual Wait Times

    A message to our communityAt Ring, we believe strong communities create safer neighbourhoods. At this time, we are taking additional steps to protect our team and their families by doing our part to reduce the spread of COVID-19. These steps include enabling support team members to work remotely ...

  • Contact Us

      Neighbour Support Get help now Call Us Opening Hours     Call Us To call us, find your country in the list below.   United States 1 800 656 1918 Estonia 00 800 87 00 97 81 Luxembourg      +352 800 26 449 Slovakia 00 800 87 00 97 81 Argentina 0800 222...

  • Ring's General FAQ - Frequently Asked Questions

    The following FAQ answers many of the general questions about Ring products. Where applicable, the FAQ includes links to articles where you may find more information. General Questions How do Ring products work? Ring products are based on a simple principle -- use your existing home Wi-Fi networ...

  • Contact Us

    Call Us To call us, find your country in the list below.   United States 1 800 656 1918 Estonia 00 800 87 00 97 81 Luxembourg 00 800 87 00 97 81 Slovakia 00 800 87 00 97 81 Argentina 0800 222 0656 France 00 800 87 00 97 81 Malaysia +60 1-800-81-8772 South Africa 001 800 993 ...

  • Shipping Policies

    Can I cancel my order/change a delivery address? Contact customer service within 50 minutes of placing your order to cancel it or change the delivery address. After 50 minutes, cancellations are no longer possible as your order will already have been sent to our fulfillment center. You will have ...

  • What to do if Your Ring Device is Stolen

    Ring has a theft procedure and policy in place that will help you get a free replacement Ring device as quickly as possible after your Ring device has been stolen. The remainder of this article contains the steps you should follow.  Immediately report the theft to the police. Before you do anyth...

  • I would like to take over/change ownership of Ring Devices

    This article will outline common scenarios we offer support on if you wish to assume ownership of Ring devices with previous registered ownership. I’m moving into a new home and the previous owners left behind some Ring cameras that I would like to use. If you're moving into a new home and you fi...

  • Forgot your Ring account password

    If you’ve forgotten your Ring Account password, there’s no need to worry. This article will detail how you can reset your password and regain access to the account. To reset your password, follow these steps: Ensure you have access to the email address on your Ring account. If you’re not sure wha...

  • Linking Your Ring Account to Your Amazon Account

    All Ring account holders have the option to link their Ring accounts to their Amazon accounts. Linking to an Amazon account will allow you to access features such as Amazon Key and more through your Ring App. This article will answer commonly asked questions concerning linking to an Amazon accoun...

  • SEPA payments for Protect Plans in Europe

    Ring is dedicated to making home security accessible and affordable for everyone. When you add a Protect plan, videos of each ring, motion, and Live View event are stored in the cloud, so you can review, share, and save them at your leisure - for up to 30 days. If you previously tried to sign up ...

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