The difference between the Ring Video Doorbell (1st generation) and Ring Video Doorbell (2nd generation)
The Ring Video Doorbell (1st generation) and Ring Video Doorbell (2nd generation) have different features, but look the same from the front. You can tell them apart to see which one you have by looking at the back of the device. Scroll down on this page to see a comparison chart of features. Ri...
Hardwiring your Video Doorbell
Instructions for hardwiring your Video Doorbell Pro Click here to learn how to install your Video Doorbell Pro with a transformer. Click here for installing your Video Doorbell Pro with a Plug-In Adapter.
How to Reconnect Your Ring Device to Wifi or Change Your Wifi Network
If your Ring device gets disconnected from your wifi network, it's usually easy to get reconnected via the Ring app. There are two major reasons why a Ring device may go offline. Either the device is having power issues or something happened to your network. Power Issues For a battery-operate...
Comparing Ring Video Doorbells
The chart below lists out the features of the individual Ring Video Doorbell models along with a recommendation as to which model might be best for you. Ring Video Doorbell (2nd Gen) Ring Video Doorbell 3 Ring Video Doorbell Elite Ring Video Doorbell Pro Ring Door View Cam Ring Video ...
Pre-Roll and Advanced Pre-Roll - Understanding the difference
This article will answer many of the commonly asked questions concerning the differences between both the Pre-Roll and Advanced Pre-Roll functions. What is Pre-Roll? The Pre-Roll feature enables you to view more complete motion events. A Ring device with Pre-Roll or Advanced Pre-Roll will capture...
Ring Installation Guide
Once you’ve bought your Ring device, how can you make sure you’re getting the most out of your extra layer of security? Here are some practical tips on installing your device and getting set up with Ring. 1. Choose the perfect spot for your Ring device Whether it’s a Ring Video Doorbell or Secur...