Video Doorbells
  • The difference between the Ring Video Doorbell (1st generation) and Ring Video Doorbell (2nd generation)

    The Ring Video Doorbell (1st generation) and Ring Video Doorbell (2nd generation) have different features, but look the same from the front. You can tell them apart to see which one you have by looking at the back of the device.  Scroll down on this page to see a comparison chart of features.  Ri...

  • Comparing Ring Video Doorbells

      The chart below lists out the features of the individual Ring Video Doorbell models along with a recommendation as to which model might be best for you.     Ring Video Doorbell (2nd Gen) Ring Video Doorbell 3  Ring Video Doorbell Elite  Ring Video Doorbell Pro Ring Door View Cam  Ring Video ...

  • Pre-Roll and Advanced Pre-Roll - Understanding the difference

    This article will answer many of the commonly asked questions concerning the differences between both the Pre-Roll and Advanced Pre-Roll functions. What is Pre-Roll? The Pre-Roll feature enables you to view more complete motion events. A Ring device with Pre-Roll or Advanced Pre-Roll will capture...

  • Ring Installation Guide

    Once you’ve bought your Ring device, how can you make sure you’re getting the most out of your extra layer of security? Here are some practical tips on installing your device and getting set up with Ring.  1. Choose the perfect spot for your Ring device Whether it’s a Ring Video Doorbell or Secur...

  • What is a Firmware Update?

    Your Ring devices are always getting better. The special software that defines the way they work (known as “firmware”) is regularly updated with new features and improvements. When you first set up a Ring device, it automatically applies any available updates. After that, it updates itself as nee...

  • Cold Weather and Battery-Powered Ring Devices

    In many parts of the world, winter brings cold, rain, sleet, snow, and sometimes extremely frigid temperatures. As a result, Ring devices may have their performance affected by the cold. This article will tell you why this happens and offer some suggestions on what to do about it. Battery life a...

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