Managing your Ring account and privacy settings

You can manage your account information, which personal devices have access to your Ring account and Privacy Settings from the Control Centre in the Ring app and on Ring.com.

Under the Account Management tab, you can update your name, phone number, email, and Ring account password. To update your payment method for Ring, you must be logged in to your Ring account on Ring.com.

Accessing Account Management

From the Ring app:

1. Tap the menu (☰).

2. Tap

   Control Centre.
3. Select

   Account Management

   .

From a browser on Ring.com:

1. Log in to your Ring account

   .
2. From the main dashboard, tap

   Account

   at the top right.
3. Select

   Control Centre

   .
4. Tap

   Account Management

   .

Updating your name, email address, or phone number

From Account Management, select Update next to Name, Email, or Phone Number, and follow these steps:

1. Enter your Ring account password. A verification code will be sent as a text message or email for two-step verification. Enter the verification code into your Ring app and tap

   Verify

   .
2. Tap

   Continue

   .
3. Enter your Name, Email, or Phone Number and re-enter the information to confirm.
4. Tap

   Save

   .

Changing your Ring account password

If you did not authorise changes to your account, such as an updated email or setting, we recommend changing your password immediately. Do not share your password with anyone. No Ring employee, customer support associate, or Community manager will ever ask you for your password.

Learn how to reset your password

Updating your payment method on Ring.com

You can update your payment method for your Ring subscription plan only at Ring.com.

Learn how to update your payment method on Ring.com

Managing the Authorised Devices on your account

You can manage phones, tablets, and computers that are authorised to access your Ring account. When you successfully log in to Ring using your password and Sign In Code or passkey, the device becomes an Authorised Device.

From the Ring app:

1. Tap the menu (☰).

2. Tap

   Control Centre

   .
3. Tap

   Authorised Client Devices.

From a browser on Ring.com:

1. Log in to your Ring account.
2. Click on the Dashboard home icon.
3. Click on

   Account

   and select

   Control Centre

   .
4. Click on

   Authorised Client Devices

   .

Manage Privacy Preferences

We don’t sell your personal information. We share certain information with our third-party service providers in accordance with our Privacy Notice. We use cookies and similar tools (collectively, ‘cookies’) for the purposes described below. You can make a selection regarding web and app analytics cookies placed by third parties and personalised advertising by third parties.

To learn more about how Ring uses cookies and how preferences work when you’re logged in and when you’re logged out, view Ring's Cookie Policy.

Adjusting Privacy Settings for your Ring account

From the Ring app:

1. Tap the menu (☰).

2. Tap

   Control Centre

   .
3. Select

   Cookies and Third Party Service Providers

   .
4. Choose to turn off

   Third-Party Web and App Analytics Cookies

   and

   Personalised Advertising

From a browser on Ring.com:

1. Log in to your Ring account.
2. Click on the Dashboard home icon.
3. Click on Account and select

   Control Centre

   .
4. Under

   Privacy Information,

   select

   Cookies and Third Party Service Providers.
5. Adjust your settings to opt in or opt out.

Adjusting Cookie Settings on Ring.com

You can choose which cookies are enabled for Third-Party Web and Analytics, and Personalised Advertising by third parties on Ring.com.

1. Navigate to the Cookie Settings Manager at the bottom of the page.
2. Toggle or off your preferred settings and tap

   Save Settings

   .

Managing your data

1. Navigate to the

   Control Centre

   .
   • From the Ring app:

     Tap the menu (☰)

     and select

     Control Centre

     .
   • From Ring.com:

     Select

     Account

     from the main dashboard and select

     Control Centre

     .
2. Select

   Manage Your Data.
3. Click on

   Download Your Personal Data

   or

   Delete Data.
4. Enter your password when prompted.
   • If requesting to download, tap

     Confirm Your Request

     .
   • Deleting your data will require deleting your Ring account.

Learn more about deleting your Ring account