Ring desktop app will be discontinued in 2022

The Ring desktop app experience is moving to Ring.com

All your favorite desktop app features will be coming to your preferred web browser. By December 31, 2021, you’ll be able to access Live View and get motion alerts, ding notifications, and all the latest features on Ring.com – no app updates necessary As part of this change, the desktop app will be discontinued in January 2022.

What specific features will be available on Ring.com?

By December 31, 2021, all features from the Ring desktop app – plus additional features – will be available on Ring.com. For a full comparison of features, see the table below. All features are supported on Google Chrome, Safari (Apple), Microsoft Edge, Mozilla Firefox and Opera.

Feature Desktop app Ring.com
Ring Video Event History
Delete, share, favourite and download videos
Two-Way Talk
Live View
Push notifications
Snapshot tile preview on dashboard ✓ 
(Windows only)
Subscription management  
Amazon account linking  
Control Centre  
Mode settings  
Alarm event history  
Smart lighting event history
 

 

Note: If you use the desktop app until it’s discontinued, the following devices and features are not supported.

  • Video Doorbell Wired
  • Ring Video Doorbell 4
  • Ring Video Doorbell Pro 2
  • Video end-to-end encryption
  • Geofence

What’s the difference between the desktop app and Ring.com?

The Ring app for desktop is a software application that’s installed on your computer. While the desktop app requires internet to access most features, you don’t need to use a web browser (ex. Google Chrome or Safari) to run the app.

To use the Ring features on Ring.com, you don’t need to install anything on your computer. Simply open your preferred web browser, go to Ring.com, and log in to your account. You also don’t need to install any software updates to get brand new features or security updates.

Will my Ring Protect subscription be affected?

No. If you’re subscribed to Ring Protect, your subscription benefits and video recordings will not be affected. To view videos from all your Ring Video Doorbells and Security Cameras, log into your account here or download the Ring mobile app here. You can also bulk download up to 20 videos at a time on Ring.com.

Does this change affect the Ring mobile app?

No. This change only applies to the Ring desktop app. The mobile app will not be altered or impacted by this change.

You can get the Ring app for iOS or Android to see videos from all your devices and access the latest features. Download the Ring mobile app.

Is there a way to save Ring.com in an easy-to-access location?

Yes. You can keep Ring.com just a click away by creating a bookmark for it on your web browser. For instructions on how to create bookmarks, select your web browser below.

Google Chrome
Safari (macOS)
Safari (iOS)
Microsoft Edge
Firefox
Opera

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