How to find out what Ring Video Doorbell or Security Camera you have and get the right accessories

If you want to get accessories for your Ring Video Doorbell or Security Camera, it’s important to find out which model you have so that you get a compatible product.

If you have already set up your doorbell or security camera in the Ring app, you can find the doorbell or security camera model by going to Device Health page of your app:

  • Tap the three lines on the top left of the screen
  • Tap Devices
  • Select the doorbell or camera you want to learn about
  • Tap Device Health
  • Look for Device Details
    • Your Product Name is under Device Details

Device_Health_Image_2.png

Doorbells

Follow the instructions at the top of this article to find out which Ring doorbell you have in the Ring app.

If you do not see a certain accessory listed for your doorbell, that product is not available for the particular model of doorbell you have. 

Ring Video Doorbell (1st Generation) (discontinued) - 2.4 GHz only 

Ring Video Doorbell (2nd Generation) - 2.4 GHz only 

If you purchased your doorbell prior to 2020, you have the 1st Generation model.

If you are unsure if you have the Ring Video Doorbell (1st Generation) or Ring Video Doorbell (2nd Generation), you can verify on this page.

Ring Video Doorbell 2 (discontinued) - 2.4 GHz only 

Ring Video Doorbell 3 - 2.4 GHz or 5 GHz

Ring Video Doorbell 3 Plus (discontinued) - 2.4 GHz or 5 GHz

Ring Video Doorbell 4 - 2.4 GHz or 5 GHz

Ring Video Doorbell Pro - 2.4 GHz or 5 GHz

Ring Video Doorbell Pro 2 - 2.4 GHz or 5 GHz

Ring Video Doorbell Elite - 2.4 GHz, 5 GHz or POE

Ring Video Doorbell Wired - 2.4 GHz only

Door View Cam (discontinued) - 2.4 GHz

Security Cameras

Follow the instructions at the top of this article to find out which Ring security camera you have in the Ring app.

If you do not see a certain accessory listed for your security camera, that product is not available for the particular model of camera. 

Floodlight Cam Wired Plus - 2.4 GHz only

Floodlight Cam Wired Pro - 2.4 GHz or 5 GHz

Floodlight Cam - 2.4 GHz only

Spotlight Cam Battery - 2.4 GHz only

Spotlight Cam Wired - 2.4 GHz only

Stick Up Cam Battery - 2.4 GHz only

Stick Up Cam Plug-In - 2.4 GHz only

Stick Up Cam Elite - 2.4 GHz or POE

Indoor Cam - 2.4 GHz only

Miscellaneous Accessories

 

 

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