Enabling End to End Encryption in the Ring App

Privacy, security, and user control are foundational to Ring. That’s why we’re always looking for ways to help keep your account secure. End-to-End Encryption (E2EE) is an opt-in feature that adds additional layers of protection to video and audio recordings made by compatible enrolled Ring devices.

The following article lists which mobile devices and Ring devices currently support E2EE.

Mobile

iPhone iOS 12+ 

Android 8+

Ring Cameras 

The following Ring Video Doorbells and Cameras support E2EE:

  • Ring Video Doorbell
  • Ring Video Doorbell Pro
  • Ring Video Doorbell Elite
  • Ring Floodlight Cam 
  • Ring Spotlight Cam Wired
  • Ring Stick Up Cam Plug-In
  • Ring Stick Up Cam Battery
  • Ring Stick Up Cam Elite
  • Ring Indoor Cam
  • Ring Stick Up Cam Battery

Ring battery-powered video doorbells and cameras do not support E2EE.

Do I need both the Ring app and a Ring compatible device in order to use E2EE?

Yes, in order to use E2EE you will need to use both the Ring app installed on an enrolled mobile device and a compatible Ring device.

The Rapid Ring app and Ring.com currently do not support E2EE.

How to Set Up End-to-End Encryption (E2EE)

Setting up your device in the Ring app for End-to-End Encryption (E2EE) is easy. 

Simply scroll down and follow these step-by-step instructions: 

Step 1 - Make sure you have the latest version of the Ring app.

If you need to learn how to update your Ring app, click here.

Step 2 - Make sure your Ring device supports E2EE. You can check here. 

Note: Battery-powered Ring devices do not support E2EE.  

Step 3 - Go to Control Centre

  • Tap Video Management 
  • Tap Advanced Settings
  • Tap End-to-End Encryption
  • Tap Got it on the disabled feature list

Step 4 - Encryption Setup

  • Tap Get Started
  • Follow the in-app instructions to enrol your account in End-To-End Encryption
  • Generate New Passphrase - 
    • Note: Write your passphrase down or store it in a secure password manager. When creating this passphrase, be sure to enter all lowercase letters, include the hyphens, and don’t add any spaces. If you lose your passphrase, you can’t enrol more mobile devices in E2EE, without starting over and re-enrolling. Also, you may lose access to E2EE videos that you have already recorded. 

Step 5 - Enrol Mobile Devices

  • Tap Resume Setup
  • Follow the in-app instructions to enrol your mobile device in End-To-End Encryption

Step 6  - Enrol Ring Devices

  • Tap Resume Setup
  • Follow the in-app instructions to enrol your compatible Ring device in End-To-End Encryption

Step 7 - Test your device

Once your enrolled Ring device has completed its update and setup, push the front button on your doorbell or trigger motion on your camera to complete the test. This will initialise your Ring device for E2EE.

To turn off E2EE, simply follow Step 3 of the above instructions, but this time choose to disable E2EE.

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