Using Chime Pro Placement Test to optimise your wifi

The Ring Chime Pro has a built-in wifi extender to boost your network for all your Ring doorbells and cameras. It’s important to install your Ring Chime Pro in a location where it gets a strong wifi signal from your router and is able to extend a strong signal to your doorbells and cameras. The Chime Pro Placement Test feature can help ensure you have a good installation by following the steps below:

  1. Open the Ring app.
  2. Tap the menu icon (three lines) in the top left corner of the Dashboard.
  3. Tap Devices.
  4. Select the Chime that you want to check.
  5. Tap Chime Pro Network.
  6. If you have one or more devices connected to Chime Pro Network, you will see an option to run Chime Pro Placement Test at the top of the list. If you do not have any devices connected to Chime Pro Network, tap on the device in the list that you would like to connect and follow the steps in the app before continuing below.
  7. Tap Run Placement Test.
  8. The screen will list your Chime Pro and any devices connected to Chime Pro Network. If you have more than one device connected to Chime Pro Network, they will be listed in order of weakest signal to strongest signal.
  9. Follow the steps in the mobile application to optimise your placement of Chime Pro. This may involve unplugging your Chime Pro and plugging it back into a different outlet. Once plugged in, Chime Pro will automatically reboot and your settings will be preserved.
  10. Tap Test Again to recheck the placement of Chime Pro. Note: this process can take up to 2 minutes to complete.
  11. Repeat Chime Pro Placement Test as many times as necessary until you achieve a good result.

 

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first community forum.

Was this article helpful?

×

 

 



Send Feedback
disabled_new Hi there, chat is available Monday - Sunday 7AM - 7PM BST.