Ring Installation Guide

Once you’ve bought your Ring device, how can you make sure you’re getting the most out of your extra layer of security?

Here are some practical tips for installing your device and getting set up with Ring.

1. Choose the perfect spot for your Ring device
Whether it’s a Ring Video Doorbell or Security Camera, find the right spot to ensure your Ring device is picking up motion and activity only on your property.

We recommend you install your Video Doorbell at approximately 1.2 metres off the ground. This might feel low at first, but your device has a wide view of the world. With Ring Door View Cam, simply install the device in place of your existing, compatible peephole for a new point of view.

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For additional security, install your outdoor Security Camera (such as Floodlight Cam Wired Pro, Floodlight Cam Wired Plus or Spotlight Cam) to overlook your driveway, garden or any potentially vulnerable areas of your property. Be careful not to position your Ring Security Camera too low, so it can cover the area of your property you want to view and capture HD video of anyone in the camera’s field of view.

Note that with any device that captures audio and video, there may be local legal restrictions when installing and using your Ring device, so you may have to adjust the exact positioning to comply with any applicable laws.

2. Make it clear you’re protected by Ring
Make sure your Ring device is visible, so guests to your property know they will be captured on video. In all Ring Video Doorbell and Security Camera boxes, you’ll find a free Ring sticker to put on your door or window. Once your Ring device is installed, fix a sticker nearby to let guests know they’re on camera. This way, all visitors - wanted or unwanted - will know that your home is protected by a Ring device that captures both video and audio.

If you’re looking for a more prominent way to notify guests of your home security system, add a Ring Solar Security Sign to the outside of your house. Day or night, your solar-powered sign will let visitors know that your home is under audio/video surveillance by a Ring device - and will help to warn any unwelcome intruders before they get to the front door.

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3. Respect your neighbours and your local laws
Now that you’ve positioned your device on your property, ensure you’re respecting your neighbours and that you comply with any applicable laws when you use your Ring device – avoiding public spaces and neighbouring properties.

Did you know that, within your Ring app, you can set the areas you want your Ring device to cover? Use Motion Zones and Motion Sensitivity to focus on the areas that matter. All Ring Video Doorbells and Security Cameras allow you to draw out a specific space (for example, your front garden or driveway) within your camera’s field of view to ignore everything else outside of that area. By defining Motion Zones that exclude private areas not on your property or public areas, such as pavements and roads, you'll be set to only receive notifications for events that take place on the areas that are relevant for you.

Privacy Zones and the Audio Streaming and Recording toggle (available in the app for all Ring devices) can also help with this. Privacy Zones feature lets you define an area within your Ring device camera's field of view that you can deem "off-limits." Once a Privacy Zone has been created, nothing that happens inside that defined area can be viewed or recorded. With the Audio toggle, you can turn audio streaming and recording on or off on your Ring Video Doorbell or camera. When you toggle audio off, you will no longer be able to hear audio when the device records a motion event, live view or an answered ring.

4. Welcome your Ring device to the neighbourhood
Do you live in a shared property or a building with a shared front door? Make sure you let your neighbours, building owner, property manager, housing association, etc. know that you're adding an extra layer of security to your home before you install your new device.

Please ensure you’re respecting your neighbours and that you comply with any applicable laws when you use your Ring device. You can use the features mentioned above (Motion Zones, Motion Sensitivity, Privacy Zones and the Audio Streaming and Recording toggle) that are available for your Ring device. Depending on the rules of the country and the building you live in, you may be required to get consent from any impacted parties before setting up your device.

If you want to offer them extra peace of mind, consider adding them as a Shared User to your Ring device, so they too can see who’s there, no matter where they are. Find out more about adding a Shared User.

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If your community isn’t keen to add a device to a shared door or entry, consider adding a Ring Stick Up Cam, Indoor Cam or Alarm system inside your home, to keep an eye on your front door from the inside.

5. Review what's happened at home
Out of the box, set up your Ring device in the Ring app and immediately see, hear and speak to whoever’s in front of your device, from anywhere. To record the moments caught on camera, plus go back and review, download or share your Ring video, subscribe to Ring Protect. Without a subscription plan, no video or audio is recorded or stored.

For more information on Ring Protect, visit Ring.com.

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