Self-Service Tools During Longer Than Usual Wait Times

A message to our community
At Ring, we believe strong communities create safer neighbourhoods. At this time, we are taking additional steps to protect our team and their families by doing our part to reduce the spread of COVID-19. These steps include enabling support team members to work remotely where possible and reducing our support hours of operation. This may result in longer than usual wait times and we sincerely apologize for the inconvenience. 

For additional support and resources, please review the following solutions:

Support Solutions

Educational Links

  • The Ring Blog:
    Keep up to date with what’s happening with Ring products and check out tips and tricks articles to help you better use your Ring products.
  • Getting Started with the Ring App:
    Your Ring app contains a variety of procedures, tips, and links to help articles that can help you diagnose issues and get your Ring devices back up and running.
  • Getting Started with the Neighbors App:
    Join the neighbors in your neighborhood to discuss security issues, solutions, and how they’re coping in these unusual times.

 

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first community forum.