When viewing the Live View at night on a non-battery powered Ring device, you'll find that your image is in black and white. The colour night vision toggle in your Ring app will enable your Ring device to use ambient light to create false colour images in Live View.
This article will answer commonly asked questions concerning colour night vision.
What is colour night vision?
Certain models of Ring devices have a night vision feature that allows you to see through the camera in low light conditions. By using infrared light, the camera can create a black and white image that is then beamed to the Live View in your app. By turning the colour night vision feature on, the camera will use whatever ambient light is available to try and create a "false colour" image in your Live View. This lets you get a better sense of what's happening in the image by creating a false sense of colour depth.
How do I turn the colour night vision feature on or off?
To turn the colour night vision on or off, follow these instructions:
- Open your Ring app.
- Tap the three lines on the top left side of the screen.
- Tap Devices.
- Select the device you want to adjust.
- Tap Device Settings.
- Tap Video Settings.
- Tap Colour Night Vision.
- Tap Enable/Disable colour night vision to turn the feature on/off.
Does colour night vision turn the entire image to colour?
No. Only the parts of the image that are sufficiently illuminated by ambient light will be colourised. Areas too dark to be seen in ambient light will still be displayed in black and white.
Sometimes it seems like items that are really close to the camera don't get as colourised as objects that are farther away. Is something wrong?
No. Objects that are close to the camera get a much higher concentration of infrared illumination from the camera and may appear grey when compared with objects further away where the light has diffused a bit.
The colours in the colourised images look a bit odd. Is that normal?
Yes. The colours in a colourised image are not the true colours of the object. They're just a best-guess approximation based on the amount of light reflecting off the object. As such, the colours in a colourised image will be a bit off from true.
Do I have to use the colourised night image feature?
No. The feature can be turned off at any time from your Ring app.
Which Ring devices have the colour night vision feature?
You can find the colour night vision feature on the following devices:
- Video Doorbell Pro
- Video Doorbell Pro 2
- Video Doorbell Elite
- Floodlight Cam
- Floodlight Cam Wired Pro
- Floodlight Cam Wired Plus
- Spotlight Cam Wired/Mount
- Stick Up Cam Plug-In
Troubleshooting night vision with Ring battery-powered devices
If you have a Ring Video Doorbell or Security Camera and are having trouble with night vision, there are several troubleshooting steps you can take.
If your videos are completely black, you may need to adjust your router. You can find out how to adjust your router here.
If your videos have white-washed faces, you may need to adjust the angle of your security camera or doorbell so light doesn't overexpose the images that are being recorded. Each different model of Ring doorbell has a corresponding mounting kit or corner kit to change the angle of the doorbell.
Ring Video Doorbell (1st Generation)
Ring Video Doorbell (2nd Generation)
Ring Video Doorbell 2
Ring Video Doorbell 3
Ring Video Doorbell 3 Plus
Ring Video Doorbell 4
Night vision light settings
If your videos consistently have poor visibility, you may need to add a small amount of light to the area. In the Ring app, you can adjust your Night Vision settings to Standard, if you have no issues with glare, Wall Nearby if you have a glare from a nearby wall surface or Well-Lit area if your doorstep is well-lit.