When an alarm signal is received, the monitoring service will call your list of emergency contacts - people you trust to answer the call and take care of your home in case you can’t be reached.
Your emergency contacts should be able to:
- Answer their phone and handle Alarm emergencies.
- Go to your home if assistance is needed.
- Unlock your home to give emergency responders access to your home if necessary.
- Use your Ring Alarm and disarm it.
We recommend that you provide your Emergency Contacts with Shared User access using the Ring app.
Click here to learn more about Shared Users.