Setting up Smart Alerts

Smart Alerts notify you when Ring detects people, packages, and vehicles on select devices.

This feature requires a compatible Ring Home subscription. Learn more about Ring Home Plans.

Setting up Smart Alerts

Smart Alerts help you get the motion alerts and recordings you want, and ignore the rest. With a Ring Home subscription, you can customise how your device responds to different types of motion. Choose whether to get notifications, recordings, or both for people, vehicles, or packages. Smart Alerts are available on most Ring Doorbells and Cameras, whether battery powered, solar powered, plug-in, or wired.

Enabling and adjusting Smart Alerts

1. Open the Ring app to the main dashboard.

2. Tap more (•••) on the camera you want to access.

3. Tap your device's Settings.

4. Tap

   Motion Settings

   .
5. Tap

   Smart Alerts

   .
   • To activate Smart Alerts, tap

     Enable Feature

     .
   • Tap

     Continue

     .
6. Choose your preferred alerts for

   Person

   ,

   Vehicle

   and

   Other Motion

   .
7. Tap

   Done

   to save new settings. Editing existing settings will save automatically.

Setting up Package Alerts

Package Alerts are available on select doorbells.

Enabling and adjusting Package Alerts

1. Open the Ring app to the main dashboard.

2. Tap more (•••) on the camera you want to access.

3. Tap your device's Settings.

4. Tap

   Motion Settings

   .
5. Tap

   Smart Alerts

   .
6. Under

   Package Zone

   tap on the bell icon to enable recording and notifications.
7. For first-time activation, follow these additional steps:
   • To enable Package Alerts, tap

     Turn On Feature

     .
   • Tap

     Continue

     .
   • Create your

     Package Zone

     , then adjust it to surround your delivery area.
   • Tap

     Done

     .
   • Tap

     Continue

     .
8. Editing existing settings will save automatically.

You will now see Package Alert markers on your Event Timeline. Learn more about the Event Timeline feature.

Package Alerts work best with medium-to-large shipping boxes. Envelopes, tubes, small boxes, and food deliveries might not be detected.

Adjusting your Package Zone and Sensitivity

1. Open the Ring app to the main dashboard.

2. Tap more (•••) on the camera you want to access.

3. Tap your device’s settings.
4. Tap

   Motion Settings

   .
5. Tap

   Smart Alerts

   .
6. Under Package, tap

   Customise

   .
7. Select

   Package Zone

   to set where your doorbell detects packages.
8. Select

   Package Sensitivity

   to adjust the balance between missed deliveries and unwanted alerts.
   • Note:

     For best Package Alert accuracy, set Motion Sensitivity to highest. This might affect your device’s battery life and increase the number of notifications you receive.
9. Tap

   Save

   .

Disabling Smart Alerts

1. Open the Ring app to the main dashboard.

2. Tap more (•••) on the camera you want to access.

3. Tap your device's Settings.

4. Tap

   Motion Settings

   .
5. Tap

   Smart Alerts

   .
6. Tap

   Disable Smart Alerts

   .
7. Tap

   Disable Feature

   .

Person Detection

Get notified when a person is detected near your Ring device. Person Detection works with both Motion Zones and Bird’s Eye Zones, helping you focus on human activity while reducing unnecessary notifications from other motion sources. The Person Detection feature is available for all cameras and doorbells.

Vehicle Detection

Receive alerts when a car, truck, or other vehicle enters your selected Motion or Bird’s Eye Zones. Perfect for keeping an eye on driveways, garages, or nearby roads.

With Bird’s Eye Zones, you can fine-tune how far motion is detected from your Video Doorbell or Security Camera. This helps you get more relevant alerts based on where vehicles actually appear on your property.

Vehicle Detection is available for:

• Floodlight Cam Wired Pro
• Floodlight Cam Wired Plus
• Spotlight Cam Plus
• Spotlight Cam Pro
• Indoor Cam (2nd Gen)
• Pan-Tilt Indoor Cam
• Outdoor Cam (formerly Stick Up Cam (3rd Gen))
• Outdoor Cam Plus
• Video Doorbell Wired
• Battery Video Doorbell Pro
• Battery Video Doorbell Plus
• Battery Video Doorbell
• Wired Video Doorbell Pro (formerly Video Doorbell Pro 2)
• Video Doorbell (2nd Gen)

Package Alerts

Know the moment a package is placed within your designated Package Zone. Great for tracking deliveries and reducing the chance of missed drop-offs. Package Alerts are available on all doorbells except the Peephole Cam.

Enabling and adjusting Package Alerts

1. Open the Ring app to the main dashboard.
2. Tap more (•••) on the camera you want to access.
3. Tap your device's Settings.
4. Tap

   Motion Settings

   .
5. Tap

   Smart Alerts

   .
6. Under

   Package Zone

   tap on the bell icon to enable recording and notifications.
7. For first-time activation, follow these additional steps:
   • To enable Package Alerts, tap

     Turn On Feature

     .
   • Tap

     Continue

     .
   • Create your

     Package Zone

     , then adjust it to surround your delivery area.
   • Tap

     Done

     .
   • Tap

     Continue

     .
8. Editing existing settings will save automatically.

You will now see Package Alert markers on your Event Timeline. Learn more about the Event Timeline feature. Package Alerts work best with medium-to-large shipping boxes. Envelopes, tubes, small boxes, and food deliveries might not be detected.

Adjusting your Package Zone and Sensitivity

1. Open the Ring app to the main dashboard.
2. Tap more (•••) on the camera you want to access.
3. Tap your device’s settings.
4. Tap

   Motion Settings

   .
5. Tap

   Smart Alerts

   .
6. Under Package, tap

   Customise

   .
7. Select

   Package Zone

   to set where your doorbell detects packages.
8. Select

   Package Sensitivity

   to adjust the balance between missed deliveries and unwanted alerts.

   Note:

   For best Package Alert accuracy, set Motion Sensitivity to highest. This might affect your device’s battery life and increase the number of notifications you receive.
9. Tap

   Save

   .