Refining your motion alerts for people and other motion events

If you have a Ring Protect plan subscription, you can refine your motion alerts to distinguish between people and other motions using Smart Alerts in the Ring app:

  • Tap the three lines on the top left
  • Tap Devices
  • Select the relevant device
  • Tap Motion Settings
  • Tap Smart Alerts
  • Tap Enable Feature, then Continue
  • On the next screen you'll be able to decide whether to send Person Alerts, and whether to record and send alerts when other types of motion are detected
  • Once you've adjusted your settings, tap Done

This feature is available for Ring battery and hardwired devices.

If it's not clear whether a motion event contains people, due to lighting, weather or other conditions, you may still get a motion alert.

Battery-powered devices 

  • Ring Video Doorbell
  • Ring Video Doorbell (2020 Release)
  • Ring Video Doorbell 2
  • Ring Video Doorbell 3
  • Ring Video Doorbell 3 Plus
  • Ring Video Doorbell 4 
  • Spotlight Cam Battery
  • Stick Up Cam Battery

If you need to know what Ring device you have, you can find out in the Ring app, using this link for step-by-step instructions. 

Hardwired devices

  • Ring Video Doorbell Pro
  • Ring Video Doorbell Elite
  • Stick Up Cam Wired
  • Floodlight Cam
  • Floodlight Cam Wired Pro
  • Floodlight Cam Wired Plus
  • Spotlight Cam Wired
  • Spotlight Cam Mount

 



Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first community forum.

Was this article helpful?

×

 

 



Send Feedback
disabled_new Hi there, chat is available Monday - Sunday 7AM - 7PM BST.