Charging a back-up battery for your Stick Up Cam Plug-In (3rd Generation)

You can purchase a back-up battery for your Ring Stick Up Cam Plug-In in case you lose power for any reason. The Ring app will notify you when the battery is getting low.

Click here to learn how to change power modes in the Ring app.

How do I recharge my Stick Up Cam battery?

Your Stick Up Cam battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your battery will take around five to 10 hours to fully charge depending on whether the USB cable is plugged into a USB port or into a wall outlet.

To charge your Stick Up Cam battery:

  • Open the battery compartment by twisting the battery cover counter-clockwise to unlock, then removing it from your Stick Up Cam. 
  • Connect any micro-USB charger to the charging port in the battery. During charging both the red and green lights will light up.
    • Your battery is fully charged when the light on the battery shines a solid green (6-8 hours).
  • Slide the fully charged battery back into Stick Up Cam until it clicks in place. 
  • Place the battery cover back onto your Stick Up Cam.

To see your battery charge percentage in the Ring app:

  • Tap the three lines on the top left
  • Tap Devices
    • Tap the doorbell or camera you want to check
  • Tap Device Health
  • Check the percentage under Battery Level

The battery charge percentage will not change in the Ring app until the newly-charged battery is reinserted into the device.

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