Utilising Customisable Motion Zones with wired Ring devices

Customisable Motion Zones allow you to define a specific area that you want your Ring device to cover while ignoring everything outside that area. By drawing your Motion Zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the number of “false positive” motion alerts (such as cars driving by).

This article will help you set up your Motion Zones and give you some tips in making them more effective, for the following devices:

  • Ring Video Doorbell Pro
  • Ring Video Doorbell Pro 2
  • Ring Video Doorbell Elite
  • Ring Video Doorbell Wired
  • Ring Spotlight Cam Mount/Wired
  • Ring Floodlight Cam
  • Stick Up Cam Wired/Elite

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How to set up Customisable Motion Zones

  • Tap the three lines on the top left of the screen
  • Tap Devices
  • Select the device that you want to adjust
  • Once you’re on the screen with the image of your device, tap Motion Settings
  • Then tap Edit Motion Zones
  • Tap Default Zone and adjust zone by dragging the points of the coloured box
  • Tap Done, then add up to 3 motion zones in total
  • Tap Save once finished

Note: When using Customisable Motion Zones, you will need to have at least one Motion Zone set up in order to get notifications from your Ring device.

If you don’t wish to set up a Motion Zone for now, a default zone can be added during setup. You can change or adjust the Motion Zones at any time.

  • Default_motion_zone.png

Shared Users will have the view of Motion Zones that you choose.

If you have more than one battery-powered device, you’ll need to change the motion settings on each device individually.

If you have Linked Devices, the device with Customisable Motion Zones won’t work as a part of the Linked Device sequence until at least one Motion Zone has been set up or you choose the default zone option. 

Pro tips: Making the most of your Motion Settings

Optimise your Motion Zones: When creating your motion zones, note the potential paths people take to approach your home and draw your Motion Zones to exclude areas you do not want the Ring device to monitor, such as busy streets or neighbours' houses.

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Look for high traffic areas: When adjusting your motion zones, take note of any high traffic areas, such as busy streets. If you receive too many motion alerts from your Ring device, you may have to adjust the motion zones so they don't include these areas.

Get familiar with the Motion Settings control in your Ring app: In addition to the motion zones control, there are other tools there that can help you adjust the number of motion alerts you receive:

Motion Scheduling: The motion scheduling control allows you to schedule coverage to avoid receiving alerts triggered by a regular occurrence. For example, if you know your garbage always gets picked up between 7:30 AM and 7:45 AM on Tuesdays, you can schedule your motion detection to turn off during that time.

  • While you have a Motion Schedule active, you will not be able to turn on your Motion Notifications (during the time the Motion Schedule is set to turn them off). You will have to disable the Motion Schedule to enable the Motion Notifications for that time again.
  • If you set up a Motion Schedule, you will not receive an notification during your selected time frame, but the Ring device will still record.

Motion Sensitivity: The Motion Sensitivity slider will help you fine tune the area your device covers to  trigger a motion event.

To adjust the Motion Sensitivity:

  • Tap the three lines on the top left of the screen
  • Tap Devices
  • Tap the device you want to view
  • Tap Motion Settings
  • Tap Motion Sensitivity
  • Adjust the Motion Sensitivity slider
  • Then Save in the upper right corner

Note: Motion detection can sometimes trigger false alerts because of moving trees, lightning, the rising or setting sun, reflections off a shiny object, headlights or shadows. To reduce the number of false alerts, you need to look at your Motion Zone the way your Ring does. That might mean removing shiny objects, cutting back certain tree branches that create moving shadows on the ground or even angling the Ring itself to avoid the sun.

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