Payment method FAQs

Which payment systems can be used?

Credit Card, Paypal, SEPA, iDEAL, SOFORT, Bancontact: We offer PayPal as a payment option on the checkout page to purchase Ring products only. If you would like to purchase both Ring products and a subscription plan together on the order, you will have to use a credit card. PayPal is not supported for recurring subscription billing.

Find out more here about adding, editing or deleting a payment method in the Ring app. 

Will I be charged on order or when my Ring product ships?

You will be charged as soon as you place your order.

What kind of payment security do you have in place?

All payment information is processed by a third party company: Stripe (https://stripe.com), Paypal or Mollie. Your connection with our servers the payment gateway is made through HTTPS, the standard secure protocol for handling sensitive information.

Is there a warranty on Ring products?

Yes. A limited 2-year warranty on parts and theft protection applies.

Will I receive an invoice for my Ring product?

After you place your order, we will send you a purchase confirmation email. You can log into your Ring account to view your order history and from there view a printable invoice. Once your order has been paid and shipped, you will receive your invoice via email.