The battery in my Ring device seems to drain too fast

The rechargeable battery can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured.

The local weather

At temperatures below 4°C, lithium-ion batteries are less effective at holding a charge. Since Ring devices use lithium-ion batteries, when the temperature drops below 4°C, it may be necessary to charge your Ring device more often.

Battery performance will return to normal once the weather warms up and remains above freezing.

Click here for more information on battery life and cold weather.

Lots of activity

The more events captured by your Ring device, the more your battery is used to power the live HD Video stream to your device. Even if you do not answer the call, video is still sent from your Ring device to the Ring servers.

If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.

In addition, the battery is used intensively each time you use the Live View to look or speak through your camera.

Improving the battery life of your Ring device

To prevent excessive activity, you can adjust your motion settings to a lower sensitivity, disable certain zones, change your Smart Alerts settings, or adjust the direction of your Ring product.

Click here to learn more about optimising motion zones in your Ring device to improve battery life.  

Hardwiring your Ring device

One option available to Ring users is to connect your Ring Video Doorbell to a low voltage transformer and doorbell kit. This should eliminate the need to charge your battery.

If you do not have a doorbell kit connected, you can still use a low voltage transformer between 8-24 volts AC and a resistor.

Click for more information on using Ring with a low voltage transformer without a doorbell.  

Join Our Community

Share feature requests, get help, and discuss the latest in security with your fellow users on Ring's first community forum.