Before mounting your Ring Video Doorbell to its mounting bracket, ensure that the security screws are slightly unscrewed. Align the hooks on the bracket with the unit.
Once the doorbell is aligned, push the doorbell in toward the wall and then apply pressure downwards. It may require more force than you expect and several tries for correct installation. Finally, tighten the two security screws on the bottom of the device using the included screwdriver.
Consult the video below for additional assistance when attaching your Video Doorbell to its mounting bracket.
Note: There are two versions of the Ring Video Doorbell, but the information in the video is applicable to both. If you want to know if you have the Ring Video Doorbell (1st generation) or Ring Video Doorbell (2nd generation) click here.