Issues with Android apps that conflict with the Ring app

Ring is aware of a number of virus protection apps, file optimisers, ringtone apps and battery saver apps available for Android devices that may interfere with the Ring app's ability to provide notifications. The following is a list of apps we have confirmed cause issues. Ring recommends uninstalling the following apps if you're having issues with Ring app notifications:

  • 360 Security
  • 360 Battery Plus
  • All-In-One Toolbox
  • Avast Clean-up and Boost
  • AVG AntiVirus
  • Booster Kit
  • Clean Master
  • CM Security
  • DFNDR: Antivirus & Cleaner
  • Droid Optimizer
  • DU Battery Saver
  • ES File Explorer File Manager
  • Fast Cleaner
  • Free Shield
  • Lookout
  • McAfee Mobile Booster
  • Network Master
  • Power Clean
  • Purify
  • Security & Privacy
  • Storage Analyser
  • Super Cleaner
  • Super Fast Charger
  • Supo Optimizer

If you need to have an antivirus or battery saver app on your Android phone, Ring recommends the following apps that do not interfere with the Ring app:

  • Malwarebytes Anti-Malware
  • Kaspersky Antivirus & Security (Free Version)
  • Power Battery
  • Power Security
  • SUPO Security
  • SuperB Cleaner
  • Virus Cleaner

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