Charging the battery on your Ring Video Doorbell 2

Code: P1-67
Code: P1-68

The rechargeable battery in your Ring Video Doorbell can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured.

Learn more about your rechargeable doorbell and the weather. 

How do you recharge your Ring Video Doorbell?

Your Ring Video Doorbell is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your Ring Video Doorbell will take around five to 10 hours to fully charge depending on whether the USB cable is plugged into a USB port or into a wall outlet.

To charge your Ring Video Doorbell:

  1. Remove the security screw on the base of the doorbell and lift the faceplate up and away from the wall.
  2. Remove the battery by pressing the release tab.
  3. Connect any micro-USB charger to the charging port in the battery.
    • Your battery is fully charged when the light on the battery shines a solid green.
  4. Slide the fully charged battery back into the Ring Video Doorbell.
    • There will be a click when the battery is secure.
  5. After about 30 seconds (time for the Ring Video Doorbell to start up) return the faceplate to the Ring Video Doorbell and secure it with the security screw.

I've recharged my Ring Doorbell 2 but the battery level in the app still says that it's low on power. What's going on?

The battery measurement inside your app is updated each time you press the front button on your Ring doorbell. Give your Ring Doorbell 2 a couple of test rings and the app should update. 

I tried to recharge my battery on a very cold or hot day and the battery wouldn't recharge. What's going on?

If the battery is too hot or too cold, on-board software will keep it from charging in order to avoid damaging the battery. Bring the battery inside and allow it to change to room temperature before trying to recharge the battery.


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