Video Doorbell setup guide

Follow these steps to set up your Ring doorbell in the Ring app.

Before setup

• If your doorbell is battery or solar-powered, fully charge the battery first.

  Learn how to charge your doorbell’s battery.
• Have your wifi password ready.
• Download the Ring app.
• Create a Ring account

  or log in.

Troubleshooting doorbell setup

If you are having trouble with any part of setup, check out our article about fixing setup issues.

Step 1: Starting the in-app setup process

You will need to use the Ring app to set up your Ring doorbell.

1. Open the Ring app to the main dashboard.

2. Tap Set Up a Device at the bottom of the screen.

3. Select

   Doorbells

   .

Step 2: Scanning the QR code

The Ring app will prompt you to scan the QR code on your doorbell.

1. Locate the QR code on the back of the device, or under the removable faceplate.

• If you can’t find the QR code, tap the help icon (

  ?

  ) and select your device model to help you locate the QR code.

2. Tap I’m Ready to Scan and scan the QR code with your mobile device. The app will automatically move to the next step once the QR code is successfully scanned.

• If the QR code doesn’t scan, tap

  Other Options

  and try scanning the barcode, or enter the PIN located below the QR code.

Step 3: Adding your location

You will be prompted to create a new location for your address, or select an existing location if you previously created one.

If you need to create a new location in the app:

1. Tap Add a New Location.

2. Tap Add Location.

3. Tap Continue.

4. Select Home or a Business, then tap Continue.

5. Enter your address and tap Continue.

• You can tap

  Use my current location

  to find your address using your smart device’s location services. If you are prompted to enable location permissions, allow them.

6. You can drag the pin around on the map to your exact location. Tap Use This Address to proceed.

7. Enter a name for the location and press Save Location.

If you already have a location created in the app:

1. Tap on the location in the list of options.
2. Tap

   Continue

   .

Step 4: Choosing a name for your doorbell

Name your doorbell so you can easily identify your device and its notifications.

1. Select a pre-set name for your device, or tap

   Custom

   to create a custom name.
2. Tap

   Continue

   .

Step 5: Preparing your doorbell for setup

You will be guided through device-specific steps for preparing your doorbell for setup.

• For battery-powered doorbells: Follow the in-app instructions, such as making sure your device is charged, removing the protective film, and more.
• For hardwired-only doorbells: Follow the step-by-step tutorial in the Ring app to prepare, install, and power on your doorbell.

Step 6: Connecting to the doorbell for setup

Press the setup button on your doorbell when prompted by the app. This creates a temporary wifi network for completing setup. Keep your mobile device close to the doorbell until setup is complete.

1. Press the setup button on the device. The light around the doorbell button will begin to spin.

• The setup button is located either under the faceplate or on the back of the doorbell.

2. Tap Light is Spinning White in the Ring app.

• iOS: When the Ring app asks to join the Ring wifi network, tap

  Join

  .
• Android: The Ring app will try to automatically connect to the Ring wifi network. If it does not connect, you will be prompted to select the Ring wifi network, or you will be asked to tap

  Connect

  .

3. If the Ring app is able to connect to the doorbell, the app will show a list of detected wifi networks.

Step 7: Connecting the doorbell to your wifi

The Ring app will show a list of wifi names to choose from. Keep your mobile device close to the doorbell until setup is complete.

1. Select your wifi network.
2. Enter your wifi password and tap

   Continue.
3. Watch the light patterns on the doorbell and listen for audio messages.

   Learn more about doorbell light patterns.
4. Once setup is complete, tap

   Continue

   .

Your Ring device will update to the latest firmware if necessary, which could take a few minutes.

Warning! Do not remove your Ring device from power or press the setup button while your Ring device is updating.

Step 8: Completing setup and customisation

The Ring app will suggest multiple options for you to customise your doorbell, such as adding Shared Users, adjusting motion settings, and more.

If you have a battery-powered doorbell, the Ring app will give instructions on how to physically install your doorbell.

View the manual for installing your doorbell.