During Setup the Ring App will ask for your Wi-Fi password. If you don't know it off the top of your head there is a way to find it.
Finding Your Password
If you’ve never changed the default password on your Wi-Fi router, look on the bottom of your router. In many cases, there is a sticker that contains the password.
Make sure to enter it exactly as it appears on this sticker during the in-app setup process, since Wi-Fi passwords are case-sensitive.
If your Wi-Fi password isn't on the bottom of your router, here are some other ways to find it.
How to find your password on a Mac:
- Click the search icon in the top right corner of your screen, and look for an application called Keychain Access.
- Open Keychain Access
- Click on Passwords
- Enter the name of your Wi-Fi network in the search bar.
- Double click the name of your Wi-Fi network
- Click the "Show Password" checkbox.
You may be prompted to enter the password for your computer if you have one. After entering this, you’ll see the password for your Wi-Fi network.
Use this password for setting up your Ring Device, making sure to input it exactly as it appears onscreen. Your Wi-Fi password is case-sensitive.
How to find your password on Windows:
The steps for finding your Wi-Fi password on a Windows PC are different on different versions of Windows. Scroll down to find the steps for the version of Windows that you're running.
Finding your password on Windows 10
- Go to Start and select Settings > Network & Internet.
- Choose the network you want to connect to and select Connect.
- Select the search box in the taskbar, enter view network connections, and in the search results, select View network connections.
- In Network Connections, press and hold (or right-click) the network name and select Status > Wireless Properties.
- Select the Security tab and select Show characters.
- The password for the wireless network is displayed in the Network security key field.
Finding your password on Windows 8.1
- Swipe in from the right edge of the screen and select Settings. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and select Settings.)
- Select the network icon for the network you want to connect to and select Connect.
- Swipe in from the right edge of the screen and select Search.
- In the search box, enter "view network connections," and in the search results, select View Network Connections.
- In the Network Connections window, press and hold (or right-click) the network name and select Status.
- Select the Wireless Properties button.
- Select the Security tab and select the Show characters check box.
- The password for the wireless network is displayed in the Network security key field.
Finding your password on Windows 8
- Swipe in from the right edge of the screen and select Settings. (If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and select Settings.)
- Select wireless network.
- Press and hold (or right-click) on a wireless network name and choose View Connection Properties.
- Select Show characters to see the wireless network password.
Finding your password on Windows 7
- Click the wireless network icon in the lower-right corner of the taskbar.
- Right-click your wireless network name and select Properties.
- Select Show characters to see the wireless network password.
If you still cannot get your Wi-Fi password and none of the options above worked, please contact your Internet Service Provider.
If you have a computer that can connect to the Internet, you can find the password by doing the following:
- Select the search box in the taskbar, enter "cmd," and in the search results, select Command Prompt.
- At the command prompt, enter ipconfig, and press Enter.
- Under Wireless LAN adapter Wi-Fi, find the Default Gateway.
- Open a web browser
- Enter the IP address next to Default Gateway into the search bar (for example, 192.168.1.1).
- Enter the user name and password to open your router’s configuration webpage. Most router documentation includes the default user name and password.
- On the configuration webpage, look for a wireless or wireless settings option.
- Look for a security or wireless encryption setting. The security key (sometimes called a network key, pass phrase, or network password) should be listed nearby.
Different router manufacturers have different settings pages. If you can't find the wireless security key, contact the router manufacturer.