When purchased in Europe, the Ring Video Doorbell Pro has a slightly different package than in the United States. There are also a few extra items included in the box designed to make sure that you will be able to utilise your Ring Video Doorbell Pro in Europe. This article will detail those items and how to use them.
The Transformer
The European version of Ring Video Doorbell Pro includes a 24VAC (volts alternating current) transformer in the box.
The 24 VAC transformer is included because most existing doorbell transformers in Europe are rated at 12VAC which is not enough power to support Ring Video Doorbell Pro. The 24VAC transformer ensures you have enough power to run your device.
Note: Installing the 24VAC transformer will require the assistance of a qualified electrician.
Pro Power Power Kit V2
Since most doorbells in Europe are designed to work with 12VAC transformers, your existing doorbell will no longer work properly once the 24VAC transformer has been installed. That issue is addressed by installing the Pro Power Kit V2, which is designed to bypass your existing doorbell.
Even if you do not have an existing doorbell you should still install the Pro Power Kit V2, as it provides protection for your Doorbell and Transformer
The process of bypassing your existing doorbell is covered in detail in the printed manual that comes in the box with your Ring Video Doorbell Pro.
Ring Chime
Finally, because you'll have to bypass your existing doorbell in order to power Ring Video Doorbell Pro, your existing doorbell will no longer produce sound. As a result, the box also includes a Ring Chime.
The Ring Chime plugs into any standard power socket and works with your Ring Video Doorbell Pro to let you know when you have a visitor even if your phone is in the other room.
Read more about the Ring Chime here.
A selection of adapters is also included in the box to ensure that Ring Chime will plug into any standard socket in Europe.
Setup Guides
Your Ring Video Doorbell Pro box will have three printed manuals included in the box that breaks down the installing and setup of your Ring Pro into manageable, bite-sized chunks. If for any reason, you need additional copies of the manual, you can download them here as PDF versions:
https://en-uk.ring.com/pages/manual-guides