Ring Support
Product Support
From video doorbells to security cameras and home alarm systems, Ring has what you need to make your home more secure. Click here for help with any of our Ring products.
Protect Plan Support
Ring Protect is an optional plan that covers monitoring and video recording services for Ring devices, 24/7. Click here for all the information you need on Ring Protect.
Ring Alarm
Get help with your Ring Alarm Security Kit and accessories. You’ll also find information on monitoring, customisable settings, arming your Alarm with Alexa and more.
App Support
With the Ring app on your smartphone, tablet, or computer, you're in complete control of your home’s security. Click here to get all the Ring app help you need.
Get More Support
Whether it's speaking to our agents or watching video tutorials, we’ve got you covered.
Shop Support
If you've got questions on anything from purchase policies to returning items, click here for information on the Ring.com store.
Video Tutorials
From installation to tips and tricks on how to protect every corner of your home.
Get in Touch
Chat or call. Our CS Agents are working around the clock to answer all your questions.
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Keeping your Ring account secure
Customer trust is important to us and we take the security of our devices and services extremely seriously. We highly encourage all Ring users to follow these security best practices to ensure your Ring account stays secure: Enable Two-Step Verification When you turn on this enhanced security fea...
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Shipping Policies
Can I cancel my order/change a delivery address? Call customer service within 40 minutes of placing your order to cancel it or change the delivery address. After 40 minutes, cancellations are no longer possible as your order will already have been sent to our fulfillment center. You will have to ...
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What to do if Your Ring Device is Stolen
Ring has a theft procedure and policy in place that will help you get a free replacement Ring device as quickly as possible after your Ring device has been stolen. The remainder of this article contains the steps you should follow. Immediately report the theft to the police. Before you do anyth...
Product Support
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Video Doorbells
General Doorbell FAQs Video Doorbell Wired Ring Video Doorbell (1st Generation) Ring Video Doorbell (2nd Generation) Ring Video Doorbell 2 Ring Video Doorbell 3 Ring Video Doorbell 4 Ring Video Doorbell 3 Plus Ring Door View Cam Ring Video Doorbell Pro Ring Video Doorbell Pro 2 Ring Video Doorbell Elite -
Security Cameras
General Information Floodlight Cam Wired Plus Floodlight Cam Wired Pro Indoor Cam Ring Floodlight Cam Ring Spotlight Cam Stick Up Cam (discontinued versions) Stick Up Cam Battery Stick Up Cam Battery/Solar (3rd Generation) Stick Up Cam Plug-In (3rd Generation) Stick Up Cam Elite (formerly known as Stick Up Cam Wired) -
Ring Alarm
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Ring Protect plans
