Ring Support
Product Support
From video doorbells to security cameras and home alarm systems, Ring has what you need to make your home more secure. Click here for help with any of our Ring products.
Protect Plan Support
Ring Protect is an optional plan that covers monitoring and video recording services for Ring devices, 24/7. Click here for all the information you need on Ring Protect.
Ring Alarm
Get help with your Ring Alarm Security Kit and accessories. You’ll also find information on monitoring, customisable settings, arming your Alarm with Alexa and more.
App Support
With the Ring app on your smartphone, tablet, or computer, you're in complete control of your home’s security. Click here to get all the Ring app help you need.
Get More Support
Whether it's speaking to our agents or watching video tutorials, we’ve got you covered.
Shop Support
If you've got questions on anything from purchase policies to returning items, click here for information on the Ring.com store.
Video Tutorials
From installation to tips and tricks on how to protect every corner of your home.
Get in Touch
Chat or call. Our CS Agents are working around the clock to answer all your questions.
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Ring Help Centre festive season guide 2022
Welcome to the Ring Help Centre festive season guide. From order information and tracking details, to setup guides and commonly asked questions, our holiday guide has you covered. Find everything you need to get started below.Wishing all our Neighbours a safe and happy festive season! Gif...
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Keeping your Ring account secure
Customer trust is important to us and we take the security of our devices and services extremely seriously. We highly encourage all Ring users to follow these security best practices to ensure your Ring account stays secure. Important: Do not share your Ring account password with anyone. No Ring ...
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Shipping policies
Can I cancel my order/change a delivery address? Call Customer Support within 45 minutes of placing your order to cancel it or change the delivery address. After 45 minutes, cancellations are no longer possible as your order will already have been sent to our fulfillment centre. You will have to ...
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Theft protection for select Ring devices
If your Ring Security Camera or Video Doorbell product is stolen at any time after your purchase, Ring will replace the stolen device at no charge to you. The remainder of this article contains the steps you should follow and important notes on eligibility requirements and limitations of this the...