How to Fix
  • Proper positioning for your Ring Video Doorbell 4

    The proper positioning of your Ring Video Doorbell 4 depends on a number of factors including the layout of your garden, the distance from the front door to the street, objects within the Ring Doorbell's field of view, height of the door and more. This article will describe how your Ring Video Do...

  • Using a Wedge Kit to properly position your Ring Video Doorbell 4

    If you're installing a Ring Video Doorbell 4 on a house with cladding or in a house where the door is at the top of a set of stairs you can use a Wedge Kit to properly position a Ring Video Doorbell 4 to catch visitor motion but minimise "false positive" motion alerts such as cars in the street. ...

  • What to do when your Ring Video Doorbell 4 has trouble connecting to 5GHz wifi

    Ring Video Doorbell 4 offers dual band capabilities, connecting to 5GHz via channels 52 and above. If you are having trouble connecting your Ring Video Doorbell 4 to your router, we recommend changing the channel of your router or combining your 2.4GHz and 5GHz networks.For further information on...

  • Charging the battery for your Ring Video Doorbell 4

    You only need one battery for your Ring Video Doorbell 4 battery to work properly. However, if you want extended battery life or don't want to experience any downtime while charging the battery, a second battery is available for purchase. How do I recharge the battery for my Ring Video Doorb...