How to Use
  • Download the Manual - Ring Video Doorbell

    There are two generations of the Ring Video Doorbell. To see which one you have, click here.  Ring products are designed for easy setup and use. To find the user manual for your Ring product in your language, select it in the list below. Click here for the International English version of the ma...

  • How to Physically Install Your Ring Video Doorbell without an Existing Doorbell

    Installing your Ring Video Doorbell is a simple process. Below video will give you a step-by-step guide. Note that you should set up your Ring Doorbell in your Ring App before mounting it to your door. Click here for information on setting up your Ring Doorbell. Step One: Line Up...

  • How to Physically Install Your Ring Video Doorbell (1st Generation) with an Existing Doorbell

    Note: This article applies to the Ring Video Doorbell (1st Generation). The latest Ring Video Doorbell (2nd Generation) doesn't require an additional diode.  Installing your Ring Video Doorbell is a simple process. This article will give you a step-by-step guide. Note that you should set u...

  • Updating the Firmware for Your Ring Device

    Firmware is a software program embedded into your Ring device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device. Note: Your hardware will usually update its firmware automatically. Click here for more information on u...

  • Utilising Customisable Motion Zones with your Ring Video Doorbell (1st Generation)

    Customisable Motion Zones allow you to define a specific area you want your Ring device to cover while ignoring everything outside that area. By selecting motion zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the numb...

  • Setting Up Your Ring Video Doorbell in the Ring App

    Setting up your Video Doorbell in the Ring app is a simple process. Scroll down for a step-by-step guide. Step One - Download the Ring App To download the Ring app: On your mobile device, go to the App Store (for iOS devices) or the Play Store (for Android devices) Search for “Ring” Download an...

  • Connecting Ring Video Doorbell to a mechanical door chime

    The basics The Ring Doorbell is compatible with many different types of mechanical door chimes as long as they're between 8VAC-24VAC. Once hardwired, you should see the LED lights on the front of the Ring Doorbell illuminate with a soft white light. The connection will also trickle charge your R...

  • Attaching Your Ring Video Doorbell to the Mounting Bracket

    Before mounting your Ring Video Doorbell to its mounting bracket, ensure that the security screws are slightly unscrewed. Align the hooks on the bracket with the unit. Once the doorbell is aligned, push the doorbell in toward the wall and then apply pressure downwards. It may require more force t...

  • How to connect your Ring Video Doorbell (1st Generation) directly to a low-voltage transformer without a pre-existing doorbell

    If you don't have an existing doorbell but would like to avoid the need to charge the battery of your Ring Video Doorbell (1st Generation), you can connect your Ring Video Doorbell to a low voltage 8-24V AC transformer. Note: Some important facts for people planning to use this optional configura...

  • Night Vision

    The Ring Doorbell works great at night. The array of IR LED's allows for clear video quality even in the darkest conditions. Once the call (or motion event) is initiated, light sensors in the Ring Doorbell determine whether or not night vision should be activated.