How to Fix
  • Charging the battery on your Ring Video Doorbell (2020 release)

    How do I recharge the battery for my Ring Video Doorbell (2020 release)? Your Video Doorbell (2020 release) battery is charged using a common micro-USB cable (an orange one is included in your Ring box). The micro-USB cable can be plugged into any USB power source such as a computer. Your batte...

  • Proper positioning for your Ring Video Doorbell (2020 release)

    The proper positioning of your Ring Video Doorbell (2020 release) depends on a number of factors including the layout of your garden, the distance from your front door and the street, objects within the doorbell's field of view, the height of the door and more. Seeing the world two ways Your Ring...

  • Using a Wedge Kit to mount your Ring Video Doorbell (2020 release)

    If you're installing your Ring Video Doorbell on a house with aluminium siding or in a house where the door is atop a set of stairs you can use a wedge kit to properly position the Ring Video Doorbell to catch visitor motion but minimise "false positive" motion alerts. Both of these situations re...