Important: Make sure your Ring app is updated to the latest version and follow the instructions at the bottom of this page to see if the deactivate feature is available to you. Please read all of the instructions BEFORE deactivating your device to prevent losing access to controls in the Ring app...

If you're trying to set up a Ring Video Doorbell or Security Camera in the Ring app and the device appears to be registered to someone else, follow the steps below to get ownership.  Make sure you have the latest version of the Ring app to see if you can initiate the device transfer in the Ring ...

Learn how to sign back in to Ring and more troubleshooting tips. Signing back in to your Ring account If you were recently logged out of Ring, here is how to sign back in. Open the Ring app, or log in to your account at Ring.com. Tap Log In. Enter your Ring account email and password. Retrieve y...

Learn how to link your Ring account to your Amazon account and unlock the Ring Alexa Skill. Note: Only one Ring account can be linked to an Amazon account at a time. Link your Ring account to your Amazon account Open the Ring app. Tap menu (☰). Tap Control Centre. Scroll down and tap Amazon Acco...

Cancel a Ring account in a few easy steps. Change the password Attempt to sign in to the account. If you don't know the existing password for the account, click Forgot Password. Enter the email of the account you would like to change the password for. You will receive an email to that address....

You have 30 days from the date you received your device(s) to request a full refund with no questions asked. To return your item, please contact Customer Support to request a return label. This lets you return the device(s) to us free of charge, as long as the return originates from the same coun...

Keep track of your new Ring device by signing in to your Ring account or checking your order status from your Order Confirmation email. Checking your order status from your Ring account Go to Ring's Order History page. Sign in to your Ring account using the same email and password that you use t...

One benefit of a Ring Protect subscription or trial is a 10% discount on future purchases for select Ring products. Here are the full terms and conditions for the Ring Protect 10% discount: Discount applies to customers with a Ring Protect Basic or Plus subscription or trial at the time of purch...

Ring products are available for order directly through Ring.com or from the following retailers: Australia JB HiFi The Good Guys Bing Lee Officeworks Harvey Norman Bunnings New Zealand JB HiFi Noel Leeming Smith's City Harvey Norman For Ring devices in the UK, please visit https://en-uk.ring....

If your Ring Security Camera or Video Doorbell product is stolen at any time after your purchase, Ring will replace the stolen device at no charge to you. The remainder of this article contains the steps you should follow and important notes on eligibility requirements and limitations of this the...

Which payment systems can be used? Credit Card, Paypal, SEPA, iDEAL, SOFORT, Bancontact: We offer PayPal as a payment option on the checkout page to purchase Ring products only. If you would like to purchase both Ring products and a subscription plan together on the order, you will have to use a...