What to Know
  • The Difference between the Pro Power Cable and Pro Power Kit v2 (for Ring Video Doorbell Pro)

    Originally, Ring Video Doorbell came with a Pro Power Cable (PPC), shown below, which is used to bypass an internal doorbell.    Now, all Ring Video Doorbell Pros Come with A Pro Power Kit v2.  The advantage of this new Power Kit is a resettable fuse, which simply requires power to be turned...

  • New Zealand Version

    When purchased in Australia or New Zealand, the Ring Video Doorbell Pro has a slightly different package than in the United States. The box contains several items designed to make sure that you will be able to utilize your Ring Video Doorbell Pro. This article will detail those items and how to u...

  • Video Doorbell Pro Information

    What is Ring Video Doorbell Pro? The Ring Video Doorbell Pro is Ring’s ultra-slim design video doorbell with a variety of advanced features. Learn more at: https://au-en.ring.com/products/video-doorbell-pro What are the features of the Ring Video Doorbell Pro? 1080p HD Video Customisable m...

  • Ring Video Doorbell Pro Chime Kit Compatibility List

      Question: I have my own doorbell chime. How do I know if it's compatible with a Ring Video Doorbell Pro? Answer: The Ring Video Doorbell Pro is compatible with AC-powered bell operating between 16-24 volts. Unfortunately, the Ring Video Doorbell Pro is not compatible with wireless...

  • What is the Pro Power Kit?

    What is the Pro Power Kit?  In order for Ring Video Doorbell Pro to work correctly, an additional component that installs on the internal doorbell chime is required. This component ensures that enough power gets sent to the Ring Video Doorbell Pro.   This article covers the various itera...

How to use
  • Download the manual: Ring Video Doorbell Pro + Plug-in Adapter

      Ring devices are easy to set up and use.    Click here to download the manual in English.  Klicken Sie hier, um das Handbuch auf Deutsch herunterzuladen. Clicca qui per scaricare il manuale in italiano. Klik hier om de handleiding in Nederlands te downloaden Cliquez ici pour télécharger le manu...

  • Physically Installing your Ring Video Doorbell Pro

    This article will detail how to physically install your Ring Video Doorbell Pro.  Click here for more information about setting up your Video Doorbell Pro in the Ring App. Step One — Remove Your Existing Doorbell Button  Turn off power at the breaker  Remove the existing button and disconnect t...

  • Wiring Diagrams for Ring Video Doorbell Pro Setup

    If you're in the process of setting up multiple Ring Video Doorbell Pros, internal doorbells, and transformers, the following wiring diagrams may help. Note: Verify that your transformer has an output of at least 16V 30VA (40VA max) and 50/60 Hz. Do not use a halogen or garden-lighting transform...

  • Installing Your Ring Plug-in Adapter

    This article will help you solve power problems by adding a Plug-In Adapter to your Ring Video Doorbell Pro. Note that the Plug-in Adapter should be used in situations where there is no existing doorbell system or the existing system is unusable. Installing your Plug-in Adapter Choose a socket. ...

  • Installing your Hardwired Transformer Kit

    Installing the Pro Power Kit V2 To Bypass Your Internal Doorbell with the Pro Power Kit V2, complete the following steps: Turn power off at the source.  Remove the cover from your internal doorbell.   Loosen the screws holding the doorbell wire. Detach the doorbell w...

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How to Fix
  • The Ring Video Doorbell Pro isn't powering on

    While setting up Ring Video Doorbell Pro, you'll need to make sure the device is able to go into "Setup Mode.” In doing so, you may notice the lights aren’t responding on the front of the device. If this happens, please follow the troubleshooting guide below:  // <![CDATA[ iFrameResize();...

  • My Ring Doorbell Pro won't Chime at Extreme Temperatures

    In many parts of the world, winter brings extremely frigid temperatures while summer may bring equally extreme temperatures at the other end of the thermometer. Because of this, to optimize the performance of your Ring Video Doorbell Pro, it is equipped with a mechanism that prevents it from ring...

  • Blinking White Circle on RVD Pro After Installation

    If you've just installed a Ring Video Doorbell Pro and now there's an LED blinking and a slowly filling in white circle on the front of my Ring Video Doorbell Pro unit, the white circle you see on the front of your Ring Pro is a charging meter. Once the internal power cell is fully charged the wh...

  • How to Solve Power Problems with the Ring Video Doorbell Pro

    Your Ring Video Doorbell Pro is designed to draw power from the same 16-volt AC power transformer as your internal doorbell mechanism. Problems can arise, however, when a doorbell mechanism draws so much power that there's not enough left over to power your Ring Video Doorbell Pro. This article w...

  • How to Install Pro Power Kit V2 for Ring Video Doorbell Pro

    Your Ring Video Doorbell Pro requires the Pro Power Kit to function, so be sure to install the Pro Power Kit before installing your Ring Doorbell. Pro Power Kit V2 Pro Power Kit    Note: This article is for users of Pro Power Kit V2. Click here if you are using the Pro Power Kit. To ins...

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