Ring Video Doorbell (1st Generation)
Welcome to your new Ring Video Doorbell
Congratulations on your new Ring Video Doorbell! You've taken a big step forward in securing your home! The following article covers some basic information that will get you up and running quickly. If you haven't yet set up your Ring Doorbell in the Ring app and need help, click here. Run a video...
Ring Video Doorbell Information
What is a Ring Video Doorbell? Ring Video Doorbell provides a new level of security, by notifying you via your smartphone or tablet when someone is on your property. With your Ring Video Doorbell, you can see and speak with anyone at your front door, from wherever you are. Ring Video Doorbe...
Mounting bracket diagram (with printable full size document)
This printable diagram of Ring Video Doorbell's mounting bracket can assist with measuring and marking a location to place to mount the Video Doorbell. A full scale PDF of these images is available at the bottom of this page. Mounting bracket in inches: Mounting bracket in millimeters: Clic...
Understanding your Ring Video Doorbell's LED light patterns
The circular (LED) lights on the front of the Ring tell us about your doorbell's state and/or what action it's performing. Below is a diagram that explains what each LED light sequence represents.
Ring Video Doorbell Chime Kit Compatibility List
If you're not sure if you have the Ring Video Doorbell or Ring Video Doorbell (2020 release) click here. The Ring Video Doorbell is compatible with AC-powered door chimes operating between 8-24 volts. Unfortunately, the Ring Video Doorbell is not compatible with wireless door chimes or any c...
Download the manual - Ring Video Doorbell
There are two generations of the Ring Video Doorbell. To see which one you have, click here. Ring products are designed for easy setup and use. Click here for the International English version of the manual.
How to physically install your Ring Video Doorbell without an existing doorbell
Installing your Ring Video Doorbell is a simple process. Below video will give you a step-by-step guide. Note that you should set up your Ring Video Doorbell in your Ring app before mounting it to your door. Click here for information on setting up your Video Doorbell. Step One: Line up t...
How to physically install your Ring Video Doorbell with an existing doorbell
Note: This article applies to the Ring Video Doorbell (1st Generation). The latest Ring Video Doorbell (2020 release) doesn't require an additional diode. Installing your Ring Video Doorbell is a simple process. This article will give you a step-by-step guide. Note that you should set up ...
Attaching your Ring Video Doorbell to the mounting bracket
Before mounting your Ring Video Doorbell to its mounting bracket, ensure that the security screws are slightly unscrewed. Align the hooks on the bracket with the unit. Once the doorbell is aligned, push the doorbell in toward the wall and then apply pressure downwards. It may require more force t...
How to connect your Ring Video Doorbell (1st Generation) directly to a low-voltage transformer without a pre-existing doorbell
If you don't have an existing doorbell but would like to avoid the need to charge the battery of your Ring Video Doorbell (1st Generation), you can connect your Ring Video Doorbell to a low voltage 8-24V AC transformer. Note: Some important facts for people planning to use this optional configura...
Using a Wedge Kit to properly position your Ring Video Doorbell
It's important to get the correct accessory for the Ring Video Doorbell you have. There are several different models. If you need to verify the name of your doorbell, click here to find the information in the Ring app. If you're installing my Ring doorbell on a house with aluminum siding or in a...
Proper positioning for your Ring Video Doorbell
The proper positioning of your Ring Video Doorbell depends on a number of factors, including the layout of your garden, the distance from the front door to the street, objects within the Video Doorbell's field of view, height of the door and more. This article will describe how your Ring Video Do...
No audio from your mobile device to your Ring device
If you can hear audio from your Ring Video Doorbell on your phone, but no sound is traveling from your phone to your Ring Video Doorbell, it is possible that the Ring app does not have access to your microphone. Follow the steps below for iOS (Apple) or Android to enable notifications. iPhone a...
What to do if your Ring Video Doorbell goes offline
Question: Are there circumstances where my Ring device can lose connection to my network and what do I do if this occurs? Answer: Yes, it is possible under certain circumstances for your device to lose its connection to your Wi-Fi network. This article will detail the circumstances where your R...
Ring Video Doorbell (1st Generation) setup mode
This article applies to the Ring Video Doorbell (1st generation). To find information on the new Ring Video Doorbell (2020 release), click here. While setting up your Ring Video Doorbell, you'll be asked to put the device into setup mode. In order to put the device into setup mode, press and re...