Helpful Resources

What to Know
  • Hardwired Kit for Spotlight Cam Information

    If you’ve previously purchased a Ring Spotlight Cam Wired and are looking into hardwiring your device directly into your home electrical system, the entire process can be made much simpler with the Hardwired Kit for Spotlight Cam.  The rest of this article will answer common questions concerning ...

  • Ring Spotlight Cam Information

    What is the Ring Spotlight Cam? The Ring Spotlight Cam is an HD camera with spotlights designed to be mounted wherever you need some extra security. Spotlight Cam comes in three different configurations: Spotlight Cam Wired: An HD camera with two-way talk and spotlights, plugged-in for non-stop ...

How to Use
  • Download the manual - Ring Spotlight Cam Battery

    Ring products are designed for easy setup and use. To find the user manual for your Ring Spotlight Cam Battery in your language, select it in the list below. Click here to view the latest instruction guide for Spotlight Cam Battery. 

  • Download the manual - Spotlight Cam Wired

    Ring products are designed for easy setup and use.  Click here for the latest installation instructions.

  • Download the manual - Spotlight Camera Mount

    Ring products are designed for easy setup and use. To find the user manual for your Ring product in your language, select it in the list below. Click here for the Australia/New Zealand version of the manual.    

  • Ring Spotlight Cam Battery Installation

    Installing your Ring Spotlight Cam Battery is a simple process. The steps below will help you prepare and mount your Spotlight Cam. Click here to watch a video tutorial for installing your Spotlight Cam Battery.  Step One - Charge the Battery Before installing your Spotlight Cam, the included b...

  • Ring Spotlight Cam Wired Installation

    Installing your Ring Spotlight Cam Wired is a simple process. The steps below will help you prepare and mount your Spotlight Cam. Click here to watch a video tutorial for installing your Spotlight Cam.  1. Set up your Spotlight Cam in the Ring app Download the Ring app The Ring ap...

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How to Fix
  • Ring Spotlight Cam flashing light patterns

    Your Spotlight Cam has an LED light located on the front to show you the status of your device. The meanings of the light patterns are in the chart below.  Note: Light patterns may be different if your security camera is offline. Learn how to reconnect your camera to wifi in the Ring app here. If...

  • The Spotlight Cam isn't powering on

    While setting up Ring Spotlight Cam, you'll need to make sure the device is able to go into "Setup Mode.” In doing so, you may notice the lights aren’t responding on the front of the device. If this happens, please follow the troubleshooting guide below:  // <![CDATA[ iFrameResize(); // ]]>

  • What to do if your Spotlight Cam Wired goes offline

    It is possible under certain circumstances for your Spotlight Cam to lose its connection to your wifi network. The image below tells you that your Ring Spotlight Cam is offline.   The remainder of this article will detail the circumstances where your Spotlight Cam can lose its connection and wha...

  • What to do if your Spotlight Cam Battery goes offline

    It is possible under certain circumstances for your device to lose its connection to your wifi network. This article will detail the circumstances where your Ring device can lose its connection and what to do if this occurs.    Why Ring devices can go offline There are a variety of circumstances...

  • Updating the firmware on your Spotlight Cam

    Question: What is firmware and why is it important to keep it updated? Answer: Firmware is a software program embedded into your Ring device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device.  Note: Your hardware will ...

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