What to Know
  • Hardwired Kit for Spotlight Cam information

    If you’ve previously purchased a Ring Spotlight Cam Wired and are looking into hardwiring your device directly into your home electrical system, the entire process can be made much simpler with the Hardwired Kit for Spotlight Cam.  The rest of this article will answer common questions concerning...

  • Ring Spotlight Cam Information

    What is the Ring Spotlight Cam? The Ring Spotlight Cam is an HD camera with spotlights designed to be mounted wherever you need some extra security. Spotlight Cam comes in three different configurations: Spotlight Cam Wired: An HD camera with two-way talk and spotlights, plugged-in for non-stop ...

  • Spotlight Cam Return Policy

      If I purchase a battery version of the Ring Spotlight Cam from Ring.com, can I exchange it for a wired version?  Yes, as long as you are within the 30-day return window for Ring products, you can request an exchange of one version of the spotlight cam for the other. Click here for the phone num...

How to Use
  • Installing your Hardwired Kit for Spotlight Cam

    If you’ve previously purchased a Ring Spotlight Cam Wired and are looking into hardwiring your device into your home electrical system, the entire process can be made much simpler with the Hardwired Kit for Spotlight Cam.  This article will help you install your Hardwired Kit for Spotlight Cam. ...

  • Setting Up Your Ring Spotlight Cam Battery In Your Ring App

    Setting up your Ring Spotlight Cam Battery in the Ring app is simple. Simply scroll down for a step-by-step guide. Step One - Download the Ring App To download the Ring app: On your mobile device, go to the App Store (for iOS devices) or the Play Store (for Android devices). Search for ...

  • Connecting External Lights to Your Spotlight Cam Mount

    This article will show how to connect and control external lights with the Spotlight Cam Mount and your Ring app. One of the ways you can secure your property is to connect ordinary external lights to your Spotlight Cam Mount.  Use the Ring app to set up Spotlight Cam Wired as a hardwired Spotl...

  • Controlling the Lights on the Spotlight Cam Battery

    The light functions and motions settings on your Spotlight Cam Battery are available in your Ring app. The remainder of this article will explain the controls available to utilize your lights.  If you want general information about Ring Security Cameras, click here.  Light Settings Open the Ring...

  • Download a Manual - Spotlight Camera Mount

    Ring products are designed for easy setup and use. To find the user manual for your Ring product in your language, select it in the list below. Click here for the Australia/New Zealand version of the manual.    

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How to Fix
  • The Spotlight Cam isn't powering on

    While setting up Ring Spotlight Cam, you'll need to make sure the device is able to go into "Setup Mode.” In doing so, you may notice the lights aren’t responding on the front of the device. If this happens, please follow the troubleshooting guide below:  // <![CDATA[ iFrameResize(); // ]]>

  • What to Do if your Spotlight Cam Wired Goes Offline

    It is possible under certain circumstances for your Spotlight Cam to lose its connection to your Wi-Fi network. The image below tells you that your Ring Spotlight cam is offline.   The remainder of this article will detail the circumstances where your Spotlight Cam can lose its connection and...

  • What to Do if Your Spotlight Cam Battery Goes Offline

    It is possible under certain circumstances for your device to lose its connection to your Wi-Fi network. This article will detail the circumstances where your Ring device can lose its connection and what to do if this occurs.    Why Ring Devices Can Go Offline There are a variety of circumst...

  • Updating the Firmware on your Spotlight Cam

    Question: What is firmware and why is it important to keep it updated? Answer: Firmware is a software program embedded into your Ring Device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device.  Note: Your hardware wi...

  • Proper Positioning for Your Spotlight Cam (Battery or Wired)

    How to position your Spotlight Cam Ring Spotlight Cam contains advanced Passive Infrared (PIR) sensors. In order to pick up all the motion you want to capture, it helps to understand a bit about how Spotlight Cam's sensors work, and how to position your Spotlight Cam for maximum effectiveness. ...

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