What to Know
  • Floodlight Cam Information

    Jump to an answer What is Ring Floodlight Cam?What comes in the box?What are the specs of the Ring Floodlight Cam?I'm not in the United States, will my Floodlight Cam conform to local building and power requirements?Can Floodlight Cam operate on battery power?Can Floodlight Cam operate on alterna...

  • How Motion Detection Works on your Floodlight Cam

    Question: Will the lights on my Floodlight Cam turn on every time it detects motion? Answer: No. The lights on the Floodlight Cam will only turn on for motion events when it's dark. If it is dark out and your lights aren't turning on you can adjust your motion sensitivity for triggering the ligh...

What to Know
  • Using Light Scheduling on Your Floodlight Cam

    You can adjust the lights on your Floodlight Cam security camera in different ways according to your home security needs.  In order to ensure that you have the most up-to-date light scheduling features, make sure that you have the latest version of the Ring app. To find out how to update your Rin...

  • Utilising Customisable Motion Zones with your Ring Floodlight Cam

    Customisable Motion Zones allow you to define a specific area you want your Ring device to cover while ignoring everything outside that area. By selecting motion zones to cover only areas you want the Ring device to monitor, you can effectively monitor the area you want as well as reduce the numb...

  • Download the Manual - Ring Floodlight Cam

    Ring products are designed for easy setup and use. To find the user manual for your Ring Floodlight Cam in your language, select it in the list below. Click here for the Australia/New Zealand version of the manual.  

  • Floodlight Cam Installation Guide

    For an overview on installing the Ring Floodlight Cam, watch this video.  Video Guides Installing the bracket  For detailed instructions on installing your Floodlight Cam bracket, watch this video. Wiring your Floodlight Cam  For detailed instructions on wiring your Floodlight Cam, watch this vid...

  • Step 2 - Wiring

    For the latest Floodlight Cam Installation instructions, click here. 

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How to Fix
  • The Floodlight Cam isn't powering on

    While setting up Ring Floodlight Cam, you'll need to make sure the device is able to go into "Setup Mode.” In doing so, you may notice the lights aren’t responding on the front of the device. If this happens, please follow the troubleshooting guide below:  // <![CDATA[ iFrameResize(); //...

  • Proper Positioning for Your Floodlight Cam

    How to position your Floodlight Cam Ring Floodlight Cam contains both advanced Passive Infrared (PIR) sensors that control the light and motion sensors in the camera. In order to pick up all the motion you want to capture, it helps to understand a bit about how Floodlight Cam's sensors work, an...

  • Not Receiving Motion Alerts on My Floodlight Cam

    If you just installed your Floodlight Cam you won't receive any motion alerts unless you set and activate at least one Motion Zone in your Motion Alerts.   If you want to set your Motion Zones, follow the steps listed below. Open your Ring App. Tap on the three lines on the top left side o...

  • Updating the Firmware on your Spotlight Cam

    Question: What is firmware and why is it important to keep it updated? Answer: Firmware is a software program embedded into your Ring Device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device.  Note: Your hardware wi...

  • What to do if Your Floodlight Cam Goes Offline

      It is possible under certain circumstances for your Floodlight Cam to lose its connection to your Wi-Fi network. The image below tells you that your Ring Floodlight cam is offline.   The remainder of this article will detail the circumstances where your Floodlight Cam can lose its connecti...