Helpful Resources

What to Know
  • Floodlight Cam Information

    Jump to an answer What is Ring Floodlight Cam?What comes in the box?What are the specs of the Ring Floodlight Cam?Will my Floodlight Cam conform to local building and power requirements?Can Floodlight Cam operate on battery power?Can Floodlight Cam operate on alternative power options such as a s...

  • How motion detection works on your Floodlight Cam

    Question: Will the lights on my Floodlight Cam turn on every time it detects motion? Answer: No. The lights on the Floodlight Cam will only turn on for motion events when it's dark. If it is dark out and your lights aren't turning on you can adjust your motion sensitivity for triggering the light...

  • How to use security camera light schedules

    This article describes the basic functions of the light schedules feature for the: Spotlight Cam Battery - supports lights off schedule to preserve the battery Spotlight Cam Wired/Mount  Floodlight Cam  Floodlight Cam Wired Pro Floodlight Cam Wired Plus  In order to ensure that you have the mos...

What to Know
  • Download the manual - Ring Floodlight Cam

    Ring products are designed for easy setup and use. To find the user manual for your Ring Floodlight Cam in your language, select it in the list below. Click here for the Australia/New Zealand version of the manual.  

  • Floodlight Cam Installation Guide

    For an overview on installing the Ring Floodlight Cam, watch this video.  Video guides Installing the bracket  For detailed instructions on installing your Floodlight Cam bracket, watch this video. Wiring your Floodlight Cam  For detailed instructions on wiring your Floodlight Cam, watch this vid...

  • Floodlight Cam setup mode

    While setting up Ring Floodlight Cam, you will be asked to put the device into setup mode (note that the device will automatically enter setup mode the first time it receives power). In order to put the device into setup mode, press and release the small button on the top of the camera. What is s...

  • Setting up your Ring Floodlight Cam in the Ring app

    Setting up your Ring Floodlight Cam in the Ring app is a simple process. Scroll down for a step-by-step guide.  Learn more about Ring Security Cameras. Note: Should you receive an error message that says that the device was previously owned, try the below manual install procedure to s...

  • Controlling your Floodlight Cam through the Ring app

    Control every operation of your Floodlight Cam with the Ring app. If you're seeing pink videos from your Floodlight Cam, you can try rebooting the camera from the Ring app. Device dashboard The device dashboard is your home for controlling all the dynamic functions your device has to offer. To ac...

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How to Fix
  • Proper positioning for your Floodlight Cam

    How to position your Floodlight Cam Ring Floodlight Cam contains both advanced Passive Infrared (PIR) sensors that control the light and motion sensors in the camera. In order to pick up all the motion you want to capture, it helps to understand a bit about how Floodlight Cam's sensors work, and ...

  • Not receiving motion alerts for my Floodlight Cam

    If you just installed your Floodlight Cam you won't receive any motion alerts unless you set and activate at least one motion zone.   If you want to set your motion zones, follow the steps listed below. Open your Ring App. Tap on the three lines on the top left side of the screen. Tap on Device...

  • What to do if your Floodlight Cam goes offline

    Ring devices go offline for a number of reasons.  These include: A power surge or power outage. A wire in your router setup temporarily comes loose. You change your wifi network password or router. Wifi troubleshooting steps Check the wires on your router to make sure they’re secure and the ...