Support Center
Floodlight Cam
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Floodlight Cam Information
Jump to an answer What is Ring Floodlight Cam?What comes in the box?What are the specs of the Ring Floodlight Cam?Will my Floodlight Cam conform to local building and power requirements?Can Floodlight Cam operate on battery power?Can Floodlight Cam operate on alternative power options such as a s...
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How motion detection works on your Floodlight Cam
Question: Will the lights on my Floodlight Cam turn on every time it detects motion? Answer: No. The lights on the Floodlight Cam will only turn on for motion events when it's dark. If it is dark out and your lights aren't turning on you can adjust your motion sensitivity for triggering the light...
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How to use security camera light schedules
This article describes the basic functions of the light schedules feature for the: Spotlight Cam Battery - supports lights off schedule to preserve the battery Spotlight Cam Wired/Mount Floodlight Cam Floodlight Cam Wired Pro Floodlight Cam Wired Plus In order to ensure that you have the mos...
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Download the manual - Ring Floodlight Cam
Ring products are designed for easy setup and use. To find the user manual for your Ring Floodlight Cam in your language, select it in the list below. Click here for the Australia/New Zealand version of the manual.
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Floodlight Cam Installation Guide
For an overview on installing the Ring Floodlight Cam, watch this video. Video guides Installing the bracket For detailed instructions on installing your Floodlight Cam bracket, watch this video. Wiring your Floodlight Cam For detailed instructions on wiring your Floodlight Cam, watch this vid...
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Floodlight Cam setup mode
While setting up Ring Floodlight Cam, you will be asked to put the device into setup mode (note that the device will automatically enter setup mode the first time it receives power). In order to put the device into setup mode, press and release the small button on the top of the camera as shown i...
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Setting up your Ring Floodlight Cam in the Ring app
Setting up your Ring Floodlight Cam in the Ring app is a simple process. Scroll down for a step-by-step guide. If you want more general information about Ring Security Cameras, click here. Note: Should you receive an error message that says that the device was previously owned, try t...
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Controlling your Floodlight Cam through the Ring app
Every aspect of your Floodlight Cam’s operation can be controlled through your Ring app. This article will detail your Floodlight Cam’s functions as well as how to find and control it in the Ring app. Device Dashboard The Device Dashboard can be considered your home page for controlling your dev...
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Proper positioning for your Floodlight Cam
How to position your Floodlight Cam Ring Floodlight Cam contains both advanced Passive Infrared (PIR) sensors that control the light and motion sensors in the camera. In order to pick up all the motion you want to capture, it helps to understand a bit about how Floodlight Cam's sensors work, and ...
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Not receiving motion alerts for my Floodlight Cam
If you just installed your Floodlight Cam you won't receive any motion alerts unless you set and activate at least one motion zone. If you want to set your motion zones, follow the steps listed below. Open your Ring App. Tap on the three lines on the top left side of the screen. Tap on Device...
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Updating the firmware on your Floodlight Cam
Question: What is firmware and why is it important to keep it updated? Answer: Firmware is a software program embedded into your Ring Device that keeps it functioning properly. It is regularly updated by Ring to improve the reliability and functionality of your device. Note: Your hardware will ...
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What to do if your Floodlight Cam goes offline
It is possible under certain circumstances for your Floodlight Cam to lose its connection to your wifi network. The image below tells you that your Ring Floodlight Cam is offline. The remainder of this article will detail the circumstances where your Floodlight Cam can lose its connection and ...