Setting up your Ring Floodlight Cam Wired Pro in the Ring app is a simple process. Scroll down for a step-by-step guide.
If you want more general information about Ring Security Cameras, click here.
Step One - Download the Ring app
To download the Ring app:
Write down your password so you have it handy in case you need it to log in on other devices or to Ring.com on your desktop computer.
Step Two - Create or log in to your account
If this is your first Ring product, you’ll be asked to set up an account.
Select Create Account on the home screen and follow the instructions in the Ring app.
Step Three - Tap Set Up a Device
- Tap Set Up a Device at the bottom of the screen.
- Then tap Security Cams.
Note: You can also navigate by using the three lines on the top left of the screen to Set Up a Device.
Step Four - Scan the QR code or MAC ID barcode on your Ring device
The QR code or MAC ID can be found on the back of your Floodlight Cam Wired Pro.
- Point the camera on your smartphone at the QR code or MAC ID barcode on your Floodlight Cam.
- This code can also be found on the product packaging or on the Quick Start Guide that came with your device
- Centre the code in the phone camera’s view at the top of the screen.
- Once the code is recognised, a green square (for QR code) or a green line (MAC ID barcode) will appear, and the setup will proceed to the next step.
Note: If you experience issues with scanning the QR code or MAC ID barcode, you can select Set Up Without Scanning and select Floodlight Cam Wired Pro to continue through the setup process.
Step Five - Specify your location
If this is your first time setting up a Ring device, you will receive a request from your phone informing you that the Ring app wants to use your phone’s location services to pinpoint your location. Allowing the app to do so will assist with inputting your address.
Enter your address information into the app, then confirm it. If you have already established a location, you can select it from the list of your locations.
Note: Without a specific location, certain features of your Floodlight Cam Wired Pro will not work properly.
Click here to learn more about Ring devices and your address.
Step Six - Name your device
Select a specific name for your Floodlight Cam Wired Pro to distinguish it from other Ring devices on your account. You can choose one of the default names that are suggested, or you can enter your own by selecting Custom… at the bottom of the list.
Step Seven - Follow the physical installation steps in the Ring app
Follow the steps in the Ring app to physically install your Floodlight Cam.
Click here for more information on physically installing your Floodlight Cam Wired Pro.
Step Eight - Put your Floodlight Cam Wired Pro into setup mode
Press and release the button on the top of your Floodlight Cam Wired Pro. When the light on the bottom is blinking white, tap Continue in your Ring app.
Step Nine - Connect to your Ring device
iOS: Tap Join when the Ring app asks to join the temporary Ring wifi network.
Android: Your device should automatically connect to the Ring wifi network.
If your device does not automatically connect to the Ring wifi network, or if you chose to continue without scanning in step four, please follow the steps below:
- Press the home button on your phone to leave the Ring app.
- Navigate to the Settings app, then tap wifi.
- On Android, you may need to navigate to Connection then to Wifi.
- Select the Ring wifi network from the list of available networks. The network will appear as either:
- Ring- followed by the last six digits of the MAC ID
- Ring Setup followed by the last two digits of the MAC ID
- Once connected, close Settings and return to the Ring app.
Note: If you’re using an Apple device and can’t connect to the Ring network, try rebooting your device if you haven’t rebooted it in a while.
Step Ten - Connect your Floodlight Cam Wired Pro to your wifi
Be sure you have your wifi password ready.
- Select your wifi network.
- If you have more than one wifi network, select the network closest to where you have installed your Floodlight Cam.
- Enter your wifi password and press Continue.
The Floodlight Cam Wired Pro can connect to 2.4 GHz or 5 GHz network (channels 52 and above).
After connecting to your wifi network, your Floodlight Cam Wired Pro may update its internal software. While performing an update, the light on the bottom of your device will flash white. When the white light stops flashing, you can tap Continue in the Ring app and begin using your Floodlight Cam.
Step Eleven - Test your device
Once your Floodlight Cam Wired Pro has completed its update and setup, configure your Floodlight Cam’s Motion Zones, then open Live View to test your camera.